[JIRA] (JENKINS-40474) Failed to change to remote directory after updating from 1.0.5 to 1.1.2

[florinracila+jenkins@gmail.com (JIRA)]

Florin Racila created an issue

Jenkins / JENKINS-40474 Failed to change to remote directory after updating from 1.0.5 to 1.1.2 Issue Type: Bug Assignee: René de Groot Attachments: installed_plugins_list.txt Components: publish-over-dropbox-plugin Created: 2016/Dec/15 11:54 AM Environment: * Operating System: Windows 7 x64 * JRE: 1.8.0_66-b18 * Jenkins ver. 2.36 (upgraded from 2.35) * Running as service, installed using standard windows installation, * no reverse proxy * Browser: Chrome 55.0.2883.87 m (64-bit) * Direct internet issue, no proxy, no firewall, no connection issues Priority: Major Reporter: Florin Racila 1. What I did I've upgraded Jenkins from 2.35 to 2.36 including all plugins. Publish Over Dropbox was updated from 1.0.5 to 1.1.2. After this update the Send build artifacts to Dropbox failed. The build output is: Dropbox:Connecting from host [DELF] Dropbox:Connecting with configuration [App releases] ... Dropbox:Caught exception [Failed to change to remote directory [/App/Releases/]] Sleeping for [1,000]ms before trying again Dropbox:Connecting with configuration [App releases] ... Dropbox:Caught exception [Failed to change to remote directory [/App/Releases/]] Sleeping for [1,000]ms before trying again Dropbox:Connecting with configuration [App releases] ... Dropbox:Caught exception [Failed to change to remote directory [/App/Releases/]] Sleeping for [1,000]ms before trying again Dropbox:Connecting with configuration [App releases] ... Dropbox:Caught exception [Failed to change to remote directory [/App/Releases/]] Sleeping for [1,000]ms before trying again Dropbox:Connecting with configuration [App releases] ... Dropbox:Caught exception [Failed to change to remote directory [/App/Releases/]] Sleeping for [1,000]ms before trying again Dropbox:Connecting with configuration [App releases] ... Dropbox:Caught exception [Failed to change to remote directory [/App/Releases/]] Sleeping for [1,000]ms before trying again Dropbox:Connecting with configuration [App releases] ... Dropbox:Caught exception [Failed to change to remote directory [/App/Releases/]] Sleeping for [1,000]ms before trying again Dropbox:Connecting with configuration [App releases] ... Dropbox:Caught exception [Failed to change to remote directory [/App/Releases/]] Sleeping for [1,000]ms before trying again Dropbox:Connecting with configuration [App releases] ... Dropbox:Caught exception [Failed to change to remote directory [/App/Releases/]] Sleeping for [1,000]ms before trying again Dropbox:Connecting with configuration [App releases] ... ERROR: Exception when publishing, exception message [Failed to change to remote directory [/App/Releases/]] Build step 'Send build artifacts over Dropbox' changed build result to UNSTABLE 2. What I tried I've tested the connection using Manage Jenkins -> Configure System -> Dropbox locations -> Test connection button. The output was the same (Failed to change to remote directory). I've generated another API token. Still nothing changed and the build fails. 3. How I made it work Downgrading only the 'Publish Over Dropbox' plugin to 1.0.5 made the upload work again. The 'Publish Over Dropbox' is the only item in the Plugin Manager -> Updates list. Add Comment

This message was sent by Atlassian JIRA (v7.1.7#71011-sha1:2526d7c)

[rcgroot@gmail.com (JIRA)]

René de Groot commented on JENKINS-40474

Re: Failed to change to remote directory after updating from 1.0.5 to 1.1.2 Would it be possible to share the exception stacktrace of these messages? It should be located in the Jenkins log file.

Add Comment

[florinracila+jenkins@gmail.com (JIRA)]

Florin Racila commented on JENKINS-40474

Re: Failed to change to remote directory after updating from 1.0.5 to 1.1.2

I upgraded again to 1.1.2 and the issue is reproducing again. Manage Jenkins -> Log Recorders -> All Jenkins Logs does not contain any related exception. I even changed the log level for all names to ALL in Logger Configuration. I see only one exception but it's not tied to issur nor to the moment of clicking the 'Test connection button': Failed to update hudson.model.FreeStyleProject@1059f0[my-job] lastSuccessfulBuild permalink for my-job #18 java.io.IOException: Unable to delete 'c:\Program Files (x86)\Jenkins\jobs\my-job\builds\lastSuccessfulBuild'. Tried 3 times (of a maximum of 3) waiting 0.1 sec between attempts. at hudson.Util.deleteFile(Util.java:248) at hudson.util.AtomicFileWriter.commit(AtomicFileWriter.java:113) at jenkins.model.PeepholePermalink.writeSymlink(PeepholePermalink.java:200) at jenkins.model.PeepholePermalink.updateCache(PeepholePermalink.java:150) at jenkins.model.PeepholePermalink.resolve(PeepholePermalink.java:122) at hudson.model.Job.getLastSuccessfulBuild(Job.java:912) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) ... I can see only the message in UI (near the test button): Failed to connect or change directory jenkins.plugins.publish_over.BapPublisherException: Failed to change to remote directory [/Medsoft/Releases/] How can I do to provide more info?

Add Comment

[rcgroot@gmail.com (JIRA)]

René de Groot commented on JENKINS-40474

Re: Failed to change to remote directory after updating from 1.0.5 to 1.1.2

I've reproduced the issue and was able to fix it by removing the trailing / from the 'Remote Directory'. So '/Medsoft/Releases' instead of '/Medsoft/Releases/'. I hope that works for you too. Seems the that in the newer Dropbox API (the one I've started using in 1.1+ plugin version) the last '/' in the directory name is taken as part of the folder name. So the error is that the folder called 'Releases/' doesn't exit. Which makes sense because there would likely only be a folder called 'Releases' without the slash. I'll keep this ticket open to update the plugin to automaticly trim the '/' before communicating with Dropbox so this can't bother other users. Many thanks for reporting!

Add Comment

[florinracila+jenkins@gmail.com (JIRA)]

Florin Racila commented on JENKINS-40474

Re: Failed to change to remote directory after updating from 1.0.5 to 1.1.2

I just tested the quick fix and I can confirm it works on my environment with 1.1.2. Thank you for all your hard work.

Add Comment

[rcgroot@gmail.com (JIRA)]

René de Groot resolved as Fixed

Jenkins / JENKINS-40474

Failed to change to remote directory after updating from 1.0.5 to 1.1.2

Change By: René de Groot Status: Open Resolved Resolution: Fixed

Add Comment