[JIRA] (JENKINS-38293) Unable to create Jira issue using Jira plugin for jenkins

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pmanisekar@outlook.com (JIRA)

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Sep 16, 2016, 6:14:01 PM9/16/16
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Prabhu Manisekar created an issue
 
Jenkins / Bug JENKINS-38293
Unable to create Jira issue using Jira plugin for jenkins
Issue Type: Bug Bug
Assignee: Unassigned
Components: jira-plugin
Created: 2016/Sep/16 10:13 PM
Priority: Major Major
Reporter: Prabhu Manisekar

I have set up the 2.2.1 version of Jira plugin for jenkins with my jenkins instance. I am having issue with "Create jira issue" upon job failure. The update relevant jira issue part is working fine.

The job faile ar create jira issue step

Below is the error that i am getting (from console output)

ERROR: Build step failed with exception
java.lang.NullPointerException
at hudson.plugins.jira.JiraCreateIssueNotifier.getStatus(JiraCreateIssueNotifier.java:186)
at hudson.plugins.jira.JiraCreateIssueNotifier.currentBuildResultFailure(JiraCreateIssueNotifier.java:332)
at hudson.plugins.jira.JiraCreateIssueNotifier.perform(JiraCreateIssueNotifier.java:133)
at hudson.tasks.BuildStepMonitor$3.perform(BuildStepMonitor.java:45)
at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:785)
at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:726)
at hudson.model.Build$BuildExecution.post2(Build.java:185)
at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:671)
at hudson.model.Run.execute(Run.java:1766)
at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43)
at hudson.model.ResourceController.execute(ResourceController.java:98)
at hudson.model.Executor.run(Executor.java:408)
Build step 'Create Jira Issue' marked build as failure

Need help fixing it.
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radek.antoniuk@quiddia.com (JIRA)

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Oct 20, 2016, 6:05:02 PM10/20/16
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radek.antoniuk@quiddia.com (JIRA)

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Nov 28, 2016, 3:29:02 PM11/28/16
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Radek Antoniuk resolved as Cannot Reproduce
 

Please check your JIRA connection and if "Validate" works fine on plugin configuration.
Change By: Radek Antoniuk
Status: Open Resolved
Resolution: Cannot Reproduce

vyuhai@logixits.com (JIRA)

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Dec 27, 2016, 4:13:01 PM12/27/16
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Vladymyr Yuhai updated an issue
Change By: Vladymyr Yuhai
Attachment: screenshot-1.png

vyuhai@logixits.com (JIRA)

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Dec 27, 2016, 4:16:03 PM12/27/16
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Vladymyr Yuhai commented on Bug JENKINS-38293
 
Re: Unable to create Jira issue using Jira plugin for jenkins

I have the same problem.
I have Jira v. 7.0.2. and Jira plugin v.2.3
Jira connection "Validate" works fine
But my build step is failing


ERROR: Build step failed with exception
java.lang.NullPointerException

at hudson.plugins.jira.JiraSession.createIssue(JiraSession.java:414)
at hudson.plugins.jira.JiraCreateIssueNotifier.createJiraIssue(JiraCreateIssueNotifier.java:200)
at hudson.plugins.jira.JiraCreateIssueNotifier.currentBuildResultFailure(JiraCreateIssueNotifier.java:356)
at hudson.plugins.jira.JiraCreateIssueNotifier.perform(JiraCreateIssueNotifier.java:155)
at hudson.tasks.BuildStepMonitor$3.perform(BuildStepMonitor.java:45)
at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:779)
at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:720)
at hudson.model.Build$BuildExecution.post2(Build.java:185)
at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:665)
at hudson.model.Run.execute(Run.java:1745)


at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43)
at hudson.model.ResourceController.execute(ResourceController.java:98)

at hudson.model.Executor.run(Executor.java:404)
Build step 'JIRA: Create issue' marked build as failure

What have i done wrong?

vyuhai@logixits.com (JIRA)

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Dec 27, 2016, 4:18:02 PM12/27/16
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Vladymyr Yuhai updated an issue
Change By: Vladymyr Yuhai
Attachment: screenshot-1.png

vyuhai@logixits.com (JIRA)

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Dec 27, 2016, 4:18:02 PM12/27/16
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vyuhai@logixits.com (JIRA)

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Dec 27, 2016, 4:21:01 PM12/27/16
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Vladymyr Yuhai reopened an issue
Change By: Vladymyr Yuhai
Resolution: Cannot Reproduce
Status: Resolved Reopened
Assignee: Radek Antoniuk

vyuhai@logixits.com (JIRA)

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Dec 27, 2016, 4:23:01 PM12/27/16
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Vladymyr Yuhai updated an issue
Change By: Vladymyr Yuhai
Attachment: screenshot-2.png

vyuhai@logixits.com (JIRA)

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Dec 27, 2016, 4:24:01 PM12/27/16
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Vladymyr Yuhai edited a comment on Bug JENKINS-38293
I have the same problem.
I have Jira v. 7.0.2. and Jira plugin v.2.3
Jira connection "Validate" works fine  !screenshot-1.png|thumbnail!
But my build step is failing
ERROR: Build step failed with exception
java.lang.NullPointerException
at hudson.plugins.jira.JiraSession.createIssue(JiraSession.java:414)
at hudson.plugins.jira.JiraCreateIssueNotifier.createJiraIssue(JiraCreateIssueNotifier.java:200)
at hudson.plugins.jira.JiraCreateIssueNotifier.currentBuildResultFailure(JiraCreateIssueNotifier.java:356)
at hudson.plugins.jira.JiraCreateIssueNotifier.perform(JiraCreateIssueNotifier.java:155)
at hudson.tasks.BuildStepMonitor$3.perform(BuildStepMonitor.java:45)
at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:779)
at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:720)
at hudson.model.Build$BuildExecution.post2(Build.java:185)
at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:665)
at hudson.model.Run.execute(Run.java:1745)
at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43)
at hudson.model.ResourceController.execute(ResourceController.java:98)
at hudson.model.Executor.run(Executor.java:404)
Build step 'JIRA: Create issue' marked build as failure

My project configuring:
!screenshot-2.png|thumbnail!
What have i done wrong?

radek.antoniuk@quiddia.com (JIRA)

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Dec 28, 2016, 6:37:01 AM12/28/16
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Priority and Type must be a number.
Try removing those values and leave the default, then check if it fixed the problem.

vyuhai@logixits.com (JIRA)

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Dec 28, 2016, 10:35:01 AM12/28/16
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Vladymyr Yuhai updated an issue
Change By: Vladymyr Yuhai
Attachment: screenshot-3.png

vyuhai@logixits.com (JIRA)

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Dec 28, 2016, 10:36:01 AM12/28/16
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Vladymyr Yuhai commented on Bug JENKINS-38293
 
Re: Unable to create Jira issue using Jira plugin for jenkins

For those values i have options as in this picture

I removed those values and left them empty, but i have the same problem

vyuhai@logixits.com (JIRA)

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Dec 28, 2016, 10:38:01 AM12/28/16
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Vladymyr Yuhai updated an issue
Change By: Vladymyr Yuhai
Attachment: screenshot-4.png

vyuhai@logixits.com (JIRA)

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Dec 28, 2016, 10:38:02 AM12/28/16
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Vladymyr Yuhai edited a comment on Bug JENKINS-38293
For those values i have options as in this picture
!screenshot-3.png|thumbnail!

!screenshot-4.png|thumbnail!
I removed those values and left them empty, but i have the same problem

smallupujari@gmail.com (JIRA)

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Mar 28, 2017, 1:50:02 AM3/28/17
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Radek Antoniuk Any updates on this.

Even I am facing the same issue with configuration what Vladymyr had.

Appreciate your help.
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sunil.dhatla@quintiles.com (JIRA)

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Jul 5, 2018, 5:32:01 AM7/5/18
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We are also experiencing this issue.

Regards,
Sunil.
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gauravsinghbr@hotmail.com (JIRA)

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Jul 12, 2018, 1:53:02 AM7/12/18
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// code placeholder

20:01:48 java.lang.NullPointerException 20:01:48 at hudson.plugins.jira.JiraSession.createIssue(JiraSession.java:416) 20:01:48 at hudson.plugins.jira.JiraCreateIssueNotifier.createJiraIssue(JiraCreateIssueNotifier.java:200) 20:01:48 at hudson.plugins.jira.JiraCreateIssueNotifier.currentBuildResultFailure(JiraCreateIssueNotifier.java:356) 20:01:48 at hudson.plugins.jira.JiraCreateIssueNotifier.perform(JiraCreateIssueNotifier.java:155) 20:01:48 at hudson.tasks.BuildStepMonitor$3.perform(BuildStepMonitor.java:45) 20:01:48 at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:744) 20:01:48 at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:690) 20:01:48 at hudson.model.Build$BuildExecution.post2(Build.java:186) 20:01:48 at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:635) 20:01:48 at hudson.model.Run.execute(Run.java:1840) 20:01:48 at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43) 20:01:48 at hudson.model.ResourceController.execute(ResourceController.java:97) 20:01:48 at hudson.model.Executor.run(Executor.java:429) 20:01:48 Build step 'JIRA: Create issue' marked build as failure

gauravsinghbr@hotmail.com (JIRA)

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Jul 12, 2018, 1:54:01 AM7/12/18
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Gaurav Singh edited a comment on Bug JENKINS-38293
{code:java}
// code placeholder
{code}
20:01:48 java.lang.NullPointerException 20:01:48 at hudson.plugins.jira.JiraSession.createIssue(JiraSession.java:416) 20:01:48 at hudson.plugins.jira.JiraCreateIssueNotifier.createJiraIssue(JiraCreateIssueNotifier.java:200) 20:01:48 at hudson.plugins.jira.JiraCreateIssueNotifier.currentBuildResultFailure(JiraCreateIssueNotifier.java:356) 20:01:48 at hudson.plugins.jira.JiraCreateIssueNotifier.perform(JiraCreateIssueNotifier.java:155) 20:01:48 at hudson.tasks.BuildStepMonitor$3.perform(BuildStepMonitor.java:45) 20:01:48 at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:744) 20:01:48 at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:690) 20:01:48 at hudson.model.Build$BuildExecution.post2(Build.java:186) 20:01:48 at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:635) 20:01:48 at hudson.model.Run.execute(Run.java:1840) 20:01:48 at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43) 20:01:48 at hudson.model.ResourceController.execute(ResourceController.java:97) 20:01:48 at hudson.model.Executor.run(Executor.java:429) 20:01:48 Build step 'JIRA: Create issue' marked build as failure

{code}
 

gauravsinghbr@hotmail.com (JIRA)

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Jul 12, 2018, 1:58:01 AM7/12/18
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Gaurav Singh edited a comment on Bug JENKINS-38293
facing same exception i have tried both suggestion in this thread by passing number to priority and type or left those field empty. Please can we get a fix for this as this functionality is very important (Jira plugin v 3.0.0)
 {code:java}
// // 20:01:48 java.lang.NullPointerException 20:01:48 at hudson.plugins.jira.JiraSession.createIssue(JiraSession.java:416) 20:01:48 at hudson.plugins.jira.JiraCreateIssueNotifier.createJiraIssue(JiraCreateIssueNotifier.java:200) 20:01:48 at hudson.plugins.jira.JiraCreateIssueNotifier.currentBuildResultFailure(JiraCreateIssueNotifier.java:356) 20:01:48 at hudson.plugins.jira.JiraCreateIssueNotifier.perform(JiraCreateIssueNotifier.java:155) 20:01:48 at hudson.tasks.BuildStepMonitor$3.perform(BuildStepMonitor.java:45) 20:01:48 at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:744) 20:01:48 at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:690) 20:01:48 at hudson.model.Build$BuildExecution.post2(Build.java:186) 20:01:48 at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:635) 20:01:48 at hudson.model.Run.execute(Run.java:1840) 20:01:48 at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:43) 20:01:48 at hudson.model.ResourceController.execute(ResourceController.java:97) 20:01:48 at hudson.model.Executor.run(Executor.java:429) 20:01:48 Build step 'JIRA: Create issue' marked build as failure
 
 {code}
 

785508027@qq.com (JIRA)

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Dec 18, 2018, 2:15:02 AM12/18/18
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simin yu commented on Bug JENKINS-38293

hi,We are also experiencing this issue.

Use emergency.I hope someone can help solve it,thanks so  much ~

Simin
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sachin.gahlawat19@gmail.com (JIRA)

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May 27, 2019, 12:22:02 AM5/27/19
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Hi,

We are also experiencing this issue.

It's critical for us. Can you please share the updates on this issue.

 

Sachin
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