Trouble with Password Reset

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Lucy Davies

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Jul 17, 2015, 3:42:12 PM7/17/15
to jenkin...@googlegroups.com
Hi,

So on https://jenkins-ci.org/account/ , the password reset page is giving me issues.

When I enter my username, lucymhdavies, it throws the following error:


HTTP ERROR 500

Problem accessing /account/doPasswordReset. Reason:

    Invalid Addresses

Caused by:

javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
	com.sun.mail.smtp.SMTPAddressFailedException: 501 <lu>: recipient address must contain a domain

	at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1196)
	at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:584)
	at javax.mail.Transport.send0(Transport.java:189)
	at javax.mail.Transport.send(Transport.java:118)
	at org.jenkinsci.account.Application$User.mailPassword(Application.java:307)
	at org.jenkinsci.account.Application.doDoPasswordReset(Application.java:242)
	at sun.reflect.GeneratedMethodAccessor30.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:616)
	at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:288)
	at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:151)
	at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:90)
	at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:111)
	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:581)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:674)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:487)
	at org.kohsuke.stapler.Stapler.service(Stapler.java:164)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:652)
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:447)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:556)
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:227)
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1038)
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:374)
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:189)
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:972)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:255)
	at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:154)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)
	at org.eclipse.jetty.server.Server.handle(Server.java:363)
	at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:483)
	at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:931)
	at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:992)
	at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:856)
	at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:240)
	at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)
	at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:628)
	at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52)
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608)
	at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543)
	at java.lang.Thread.run(Thread.java:679)
Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 501 <lu>: recipient address must contain a domain

	at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1047)
	... 43 more

Caused by:

com.sun.mail.smtp.SMTPAddressFailedException: 501 <lu>: recipient address must contain a domain

	at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1047)
	at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:584)
	at javax.mail.Transport.send0(Transport.java:189)
	at javax.mail.Transport.send(Transport.java:118)
	at org.jenkinsci.account.Application$User.mailPassword(Application.java:307)
	at org.jenkinsci.account.Application.doDoPasswordReset(Application.java:242)
	at sun.reflect.GeneratedMethodAccessor30.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:616)
	at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:288)
	at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:151)
	at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:90)
	at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:111)
	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:53)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:581)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:674)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:487)
	at org.kohsuke.stapler.Stapler.service(Stapler.java:164)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:652)
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:447)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:556)
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:227)
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1038)
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:374)
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:189)
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:972)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:255)
	at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:154)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)
	at org.eclipse.jetty.server.Server.handle(Server.java:363)
	at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:483)
	at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:931)
	at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:992)
	at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:856)
	at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:240)
	at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)
	at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:628)
	at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52)
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:608)
	at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:543)
	at java.lang.Thread.run(Thread.java:679)

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I've tried my three main email addresses, but I get a "No such user account found" error each time:

Any ideas?

Lucy Davies

unread,
Jul 24, 2015, 4:50:44 AM7/24/15
to Jenkins Developers, strawber...@googlemail.com
I was advised this was the place to ask about this.

Should I be asking somewhere else?
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