RuntimeException when creating ads loader on Android > 5.0

[Adrian Rodriguez]

Hi,

Our crash reports suggest there is an issue with the IMA SDK on all versions of Lollipop in some devices. Seems to be related with the webview. Most common device with the crash was the SM-G900F but also phones from other manufacturers (Asus, HTC) appeared in the crash logs, all with at least 5.0

Here is an example stack trace:

java.lang.RuntimeException: Unable to start activity ComponentInfo{com.example.stacktrace/com.example.stacktrace.MobileActivity}: android.util.AndroidRuntimeException: android.content.pm.PackageManager$NameNotFoundException: com.google.android.webview
	at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2790)
	at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2855)
	at android.app.ActivityThread.access$900(ActivityThread.java:181)
	at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1474)
	at android.os.Handler.dispatchMessage(Handler.java:102)
	at android.os.Looper.loop(Looper.java:145)
	at android.app.ActivityThread.main(ActivityThread.java:6117)
	at java.lang.reflect.Method.invoke(Native Method)
	at java.lang.reflect.Method.invoke(Method.java:372)
	at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1399)
	at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1194)
Caused by: android.util.AndroidRuntimeException: android.content.pm.PackageManager$NameNotFoundException: com.google.android.webview
	at android.webkit.WebViewFactory.getFactoryClass(WebViewFactory.java:161)
	at android.webkit.WebViewFactory.getProvider(WebViewFactory.java:101)
	at android.webkit.WebView.getFactory(WebView.java:2193)
	at android.webkit.WebView.ensureProviderCreated(WebView.java:2188)
	at android.webkit.WebView.setOverScrollMode(WebView.java:2247)
	at android.view.View.<init>(View.java:3824)
	at android.view.View.<init>(View.java:3935)
	at android.view.ViewGroup.<init>(ViewGroup.java:507)
	at android.widget.AbsoluteLayout.<init>(AbsoluteLayout.java:55)
	at android.webkit.WebView.<init>(WebView.java:547)
	at android.webkit.WebView.<init>(WebView.java:492)
	at android.webkit.WebView.<init>(WebView.java:475)
	at android.webkit.WebView.<init>(WebView.java:462)
	at android.webkit.WebView.<init>(WebView.java:452)
	at com.google.ads.interactivemedia.v3.impl.w.<init>(IMASDK:37)
	at com.google.ads.interactivemedia.v3.impl.v.<init>(IMASDK:221)
	at com.google.ads.interactivemedia.v3.impl.g.<init>(IMASDK:136)
	at com.google.ads.interactivemedia.v3.impl.g.<init>(IMASDK:130)
	at com.google.ads.interactivemedia.v3.api.ImaSdkFactory.createAdsLoader(IMASDK:52)
	at com.example.core.util.AdUtil.createAdsLoader(AdUtil.java:30)
	at com.example.core.App.createAdsLoader(App.java:150)
	at com.example.core.App.initAdsLoader(App.java:139)
	at com.example.mobile.MobileActivity.onStart(MobileActivity.java:222)

	at android.app.Instrumentation.callActivityOnStart(Instrumentation.java:1234)
	at android.app.Activity.performStart(Activity.java:6412)
	at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2753)
	... 10 more
Caused by: android.content.pm.PackageManager$NameNotFoundException: com.google.android.webview
	at android.app.ApplicationPackageManager.getPackageInfo(ApplicationPackageManager.java:158)
	at android.webkit.WebViewFactory.getFactoryClass(WebViewFactory.java:133)
	... 35 more

[Adrian Rodriguez]

Forgot to mention we are using v3b11.4 of the IMA SDK.

[Elton Kent]

Hi Adrian,

Thanks for reporting this. This appears to be a known bug that's related to Android's WebView update for Lollipop. So unfortunately, there's nothing we can do to help you at this time.

Best,

Elton