Crashed Thread: 29 CVDisplayLink

[Carlos P. Sosa]

Dear IGV Staff Members,

IGV is consistently crashing when I start viewing my bam file(s) after doing regular activities such as zoom in, etc.  It simply crashes unexpectedly.  Here is some relevant information.  Java is higher than 7 as recommended.   I monitored memory and I do not see memory usage going higher than 5 GB on a 16 GB memory Mac.

Has anybody else reported this problem?  Am I using the wrong Java version?

Any help would be appreciated.

Thanks

Java version 8 Update 141 (build 1.8.0_141-b15)

Process:               JavaAppLauncher [27871]

Path:                  /Applications/IGV_2.3.97.app/Contents/MacOS/JavaAppLauncher

Identifier:            org.broad.igv.ui.Main

Version:               2.3.97 (1)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           JavaAppLauncher [27871]

Date/Time:             2017-07-26 14:31:48.010 -0500

OS Version:            Mac OS X 10.10.5 (14F2411)

Report Version:        11

Time Awake Since Boot: 36000 seconds

Crashed Thread:        29  CVDisplayLink

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

[Carlos P. Sosa]

Additional information:  I have downloaded what is called "binary distribution" and with the igv.sh script Download and unzip the binary distribution archive in a folder of your choosing. IGV is launched from a command prompt -- follow instructions in the "readme" file. To launch igv on Mac or Linux platforms use the shell script "igv.sh".  

So far I have not be able to crash this version.  Previously I was running the executables labelled "app".

[Jim Robinson]

OK, thanks for the update.   I'm not sure what that means but I'm glad you found a solution.   The app works for most people,  this is something specific to your machine or hardware but I don't know what exactly.