ERROR [2018-04-01 03:05:03,188] [OAuthUtils.java:370] [pool-2-thread-3] Error fetching access token

[ted.higg...@gmail.com]

Hi,
I use IGV to access and view BAM files hosted in google cloud storage. As of today, I have been unable to log in to my google cloud account through IGV, and receive the [ERROR [2018-04-01 03:05:03,188]  [OAuthUtils.java:370] [pool-2-thread-3]  Error fetching access token] when launching IGV through the MacOS terminal. Trying to login to my google account through IGV delivers the following error message: "Error fetching oAuth tokens. See log for details"

I was wondering if anyone was having similar problems, or knew of a solution.

Thank you for your time.

Ted

[James Robinson]

Hi, this was an error on our end.  It should be fixed now.

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[James Robinson]

There was a server problem but that was fixed yesterday.   If you are still haven't issues we will need to see your igv.log file.   It's in the igv folder, under your home directory.

On Sun, Apr 1, 2018 at 12:11 AM, <ted.higg...@gmail.com> wrote:

And sorry, I am using IGV 2.4.1 and 2.4.10, and have had no luck with either.

[mgb...@gmail.com]

[mgb...@gmail.com]

Ted, Please send me your email address.  I can be reached at  mgb...@gmail.com.   Michael

On Sunday, April 1, 2018 at 3:10:13 AM UTC-4, ted.higg...@gmail.com wrote: