NO Genome sequence for some genomes from server when Using IGV

[fishbir...@gmail.com]

Hi,

I recently found a problem with installed IGV on my Mac.

I found there is no sequence information for many species like cerevisiae SacCer3,  when I load genomes from server. (note there is no problem for hg38)

I think this is a recent problem. I notice from last night. It only happens to my Mac and another several mac in my lab in UK. One of my friends in France works fine for her.

Do you know possible reasons?

Do you have alternative solutions?

Thank you a lot.

Zhong

[James Robinson]

Has something changed in your network environment?   Do you need to set proxy settings,  or has your proxy recently changed?

What other genomes have this problem?   I can look for something in common between them.

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[fishbir...@gmail.com]

Thank you a lot, James.

Now I am at home, and there is no problem anymore. I will try again tomorrow at the institute and let you know.

Zhong

[fishbir...@gmail.com]

On Wednesday, 10 July 2019 13:16:14 UTC+1, fishbir...@gmail.com wrote:

[fishbir...@gmail.com]

Hi James,

I am back at the institute. 5 mins ago, cerevisiae genome sequence does not work, and now it is fine, I have no idea what's happening.

Here are some species still not working

c.elegans

chicken

D.melanogaster

E.coli K12

Dog

Maize

Cheers,

Zhong

On Wednesday, 10 July 2019 15:48:07 UTC+1, James Robinson wrote:

Has something changed in your network environment?   Do you need to set proxy settings,  or has your proxy recently changed?

What other genomes have this problem?   I can look for something in common between them.

On Wed, Jul 10, 2019 at 5:16 AM <fishbir...@gmail.com> wrote:

Hi,

I recently found a problem with installed IGV on my Mac.

I found there is no sequence information for many species like cerevisiae SacCer3,  when I load genomes from server. (note there is no problem for hg38)

I think this is a recent problem. I notice from last night. It only happens to my Mac and another several mac in my lab in UK. One of my friends in France works fine for her.

Do you know possible reasons?

Do you have alternative solutions?

Thank you a lot.

Zhong

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You received this message because you are subscribed to the Google Groups "igv-help" group.

To unsubscribe from this group and stop receiving emails from it, send an email to igv-...@googlegroups.com.

[James Robinson]

The species you list have many assemblies,  I can't check them all.   Could you be more specific  (e.g. "ce11")?

This is likely your network, perhaps a proxy or firewall between your institute computer and our servers.    

[fishbir...@gmail.com]

Thank you, James.

Since now cerevisiae works OK, it is fine for me. I will ask our IT team for the network environment.

Cheers,

Zhong