Error 500
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Lewatle Johannes Phaladi
Jul 24, 2015, 5:26:29 AM7/24/15
to ICA-AtoM Users
I am getting 500 error message, I was running Atom 2.1.0 and I have downloaded 2.2.0 and put it in /var/www/atom then droped previous database and created new database but when i try to run installer i get the error, any idea what will be the cause of the problem.
Regards,
Lewatle
Pedro Amorim
Jul 24, 2015, 10:28:58 AM7/24/15
to ICA-AtoM Users, joem...@gmail.com
Hello Lewatle
Anything worth noting in /var/log/apache2/error.log ?
Dan Gillean
Jul 24, 2015, 1:25:45 PM7/24/15
to ica-ato...@googlegroups.com
Hi Lewatle,
AtoM 2.2 has a number of new dependencies, as well as new database tables and columns. A couple tips or things to double-check: - See our upgrading instructions here: https://www.accesstomemory.org/docs/2.2/admin-manual/installation/upgrading/
- Essentially, you need to install AtoM 2.2 from scratch, then copy your digital objects and database in. There are some new dependencies to install at this time.
- See especially our new page on configuring the Job Scheduler, here: https://www.accesstomemory.org/docs/2.2/admin-manual/installation/asynchronous-jobs/
- The most crucial step of the upgrade process is running the SQL upgrade task, described here: https://www.accesstomemory.org/docs/2.2/admin-manual/installation/upgrading/#run-the-upgrade-task
- Remember to clear your cache, restart services (nginx or apache, php5-fpm), and rebuild the search index after the above steps!
If you've done all the above and are still experiencing issues, then we'll need more information to be able to assist. Taking a look at the web server error logs is a great place to start. Whether you've chosen apache or nginx, we have suggestions on where they are typically found here:
You can also try using Debug mode, to see if Symfony can provide further information. See:
Let us know how it goes!
Cheers,
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Lewatle Johannes Phaladi
Jul 27, 2015, 5:34:49 AM7/27/15
to ICA-AtoM Users, joem...@gmail.com
Hello,
I am getting the following message from /var/log/apache2/error.log
[Mon Jul 27 11:28:31 2015] [error] [client 146.141.1.80] Unable to open PDO connection [wrapped: SQLSTATE[28000] [1045] Access denied for user 'root'@'localhost' (using password: NO)]
I have installed all the pre-requisites, created blank atom database as root user and opened http://localhost/atom for web installation
I am using ubuntu 12.04
Apache2.2.22
Dan Gillean
Jul 27, 2015, 1:07:14 PM7/27/15
to ICA-AtoM Users
Hi Lewatle,
It looks like you are encountering an error that some of our other users have reported in 2.2. For suggestions on how to resolve this, please see this thread: We will be monitoring and reviewing this situation internally, as several users have now reported this issue to us. We may prepare a 2.2.1 release if needed. In the meantime, it appears that most users have managed to work around it with the suggestions in the thread above.
Regards,
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Lewatle Johannes Phaladi
Jul 30, 2015, 5:39:27 AM7/30/15
to ICA-AtoM Users, d...@artefactual.com
Hi Dan,
The error is resolved after I did deleted the file in /var/www/atom-2.2.0/config/config.php
Regards,
Lewatle
Dan Gillean
Jul 30, 2015, 4:04:43 PM7/30/15
to ICA-AtoM Users
Glad to hear you managed to resolve the issue with the suggestions on the other thread, Lewatle! Thanks for the update.
We are discussing preparing a 2.2.1 release to resolve this issue for future users. To view this discussion on the web visit https://groups.google.com/d/msgid/ica-atom-users/c6c6d571-bfbf-44cb-9737-c50e9e587bc7%40googlegroups.com.
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