Portal server Fails to start-Urgent

[Kamal SampathKumar]

Hi All,

I am using WPS 4.2.1 Extend version. When Portal Server starts it throws an
exception while trying to intialiazie LogService. I have no clue about this
error i checked all the properties file

Please Help !!! Its very Urgent

Thanks in Advance.

[8/21/04 18:51:41:128 IST] 72d9a7dd WebGroup I SRVE0091I: [Servlet
LOG]: portal: init
[8/21/04 18:51:41:136 IST] 72d9a7dd WebGroup I SRVE0091I: [Servlet
LOG]: ServiceManager: Loading services...
[8/21/04 18:51:41:153 IST] 72d9a7dd WebGroup I SRVE0091I: [Servlet
LOG]: ServiceManager: PmiService initializing...
[8/21/04 18:51:41:173 IST] 72d9a7dd WebGroup I SRVE0091I: [Servlet
LOG]: ServiceManager: PmiService done.
[8/21/04 18:51:41:181 IST] 72d9a7dd WebGroup I SRVE0091I: [Servlet
LOG]: ServiceManager: PlatformService initializing...
[8/21/04 18:51:41:232 IST] 72d9a7dd WebGroup I SRVE0091I: [Servlet
LOG]: ServiceManager: PlatformService done.
[8/21/04 18:51:41:262 IST] 72d9a7dd WebGroup I SRVE0091I: [Servlet
LOG]: ServiceManager: LogService initializing...
[8/21/04 18:51:41:281 IST] 72d9a7dd WebGroup I SRVE0091I: [Servlet
LOG]: -- INFO -- JLogLogService: no default MessageLogger configured, using
JLogs default
[8/21/04 18:51:41:282 IST] 72d9a7dd WebGroup I SRVE0091I: [Servlet
LOG]: -- INFO -- JLogLogService: no default MessageLogger was configured
with JLog, LogFiles will NOT be available!
[8/21/04 18:51:41:282 IST] 72d9a7dd WebGroup I SRVE0091I: [Servlet
LOG]: -- INFO -- JLogLogService: no default TraceLogger configured, using
JLogs default
[8/21/04 18:51:41:283 IST] 72d9a7dd WebGroup I SRVE0091I: [Servlet
LOG]: -- INFO -- JLogLogService: no default TraceLogger was configured with
JLog, LogFiles will NOT be available!
[8/21/04 18:51:41:301 IST] 72d9a7dd WebGroup I SRVE0092I: [Servlet
LOG]: portal: Initialization failed!: java.lang.NullPointerException
at com.ibm.wps.services.log.LogServiceImpl.log(LogServiceImpl.java:367)
at com.ibm.wps.services.log.LogServiceImpl.info(LogServiceImpl.java:268)
at com.ibm.wps.services.log.LogServiceImpl.init(LogServiceImpl.java:207)
at com.ibm.wps.services.ServiceManager.init(ServiceManager.java:245)
at com.ibm.wps.services.ServiceManager.init(ServiceManager.java:103)
at com.ibm.wps.engine.Servlet.init(Servlet.java:128)
at
com.ibm.servlet.engine.webapp.StrictServletInstance.doInit(ServletManager.ja
va:802)
at
com.ibm.servlet.engine.webapp.StrictLifecycleServlet._init(StrictLifecycleSe
rvlet.java:141)
at
com.ibm.servlet.engine.webapp.PreInitializedServletState.init(StrictLifecycl
eServlet.java:254)
at
com.ibm.servlet.engine.webapp.StrictLifecycleServlet.init(StrictLifecycleSer
vlet.java:107)
at
com.ibm.servlet.engine.webapp.ServletInstance.init(ServletManager.java:388)
at javax.servlet.GenericServlet.init(GenericServlet.java:258)
at
com.ibm.servlet.engine.webapp.ServletManager.addServlet(ServletManager.java:
84)
at
com.ibm.servlet.engine.webapp.WebAppServletManager.loadServlet(WebAppServlet
Manager.java:193)
at
com.ibm.servlet.engine.webapp.WebAppServletManager.loadAutoLoadServlets(WebA
ppServletManager.java:325)
at
com.ibm.servlet.engine.webapp.WebApp.loadServletManager(WebApp.java:1217)
at com.ibm.servlet.engine.webapp.WebApp.init(WebApp.java:145)
at com.ibm.servlet.engine.srt.WebGroup.loadWebApp(WebGroup.java:259)
at com.ibm.servlet.engine.srt.WebGroup.init(WebGroup.java:168)
at
com.ibm.servlet.engine.ServletEngine.addWebApplication(ServletEngine.java:85
6)
at com.ibm.ws.runtime.WebContainer.install(WebContainer.java:36)
at com.ibm.ws.runtime.Server.startModule(Server.java:617)
at com.ibm.ejs.sm.active.ActiveModule.startModule(ActiveModule.java:511)
at com.ibm.ejs.sm.active.ActiveModule.startAction(ActiveModule.java:355)
at com.ibm.ejs.sm.active.ActiveObject.startObject(ActiveObject.java:722)
at com.ibm.ejs.sm.active.ActiveObject.start(ActiveObject.java:131)
at
com.ibm.ejs.sm.active.ActiveObject.operateOnContainedObjects(ActiveObject.ja
va:622)
at
com.ibm.ejs.sm.active.ActiveEJBServer.startAction(ActiveEJBServer.java:735)
at com.ibm.ejs.sm.active.ActiveObject.startObject(ActiveObject.java:722)
at com.ibm.ejs.sm.active.ActiveObject.start(ActiveObject.java:131)
at java.lang.reflect.Method.invoke(Native Method)
at
com.ibm.ejs.sm.agent.AdminAgentImpl.activeObjectInvocation(AdminAgentImpl.ja
va:93)
at
com.ibm.ejs.sm.agent.AdminAgentImpl.invokeActiveObject(AdminAgentImpl.java:6
2)
at
com.ibm.ejs.sm.agent._AdminAgentImpl_Tie._invoke(_AdminAgentImpl_Tie.java:73
)
at
com.ibm.CORBA.iiop.ExtendedServerDelegate.dispatch(ExtendedServerDelegate.ja
va:532)
at com.ibm.CORBA.iiop.ORB.process(ORB.java:2395)
at com.ibm.CORBA.iiop.OrbWorker.run(OrbWorker.java:186)
at com.ibm.ejs.oa.pool.ThreadPool$PooledWorker.run(ThreadPool.java:104)
at com.ibm.ws.util.CachedThread.run(ThreadPool.java:138)

[8/21/04 18:51:41:304 IST] 72d9a7dd ServletInstan X SRVE0100E: Did not
realize init() exception thrown by servlet portal:
javax.servlet.UnavailableException: Initialization of one or more services
failed.
at com.ibm.wps.engine.Servlet.init(Servlet.java:136)
at
com.ibm.servlet.engine.webapp.StrictServletInstance.doInit(ServletManager.ja
va:802)
at
com.ibm.servlet.engine.webapp.StrictLifecycleServlet._init(StrictLifecycleSe
rvlet.java:141)
at
com.ibm.servlet.engine.webapp.PreInitializedServletState.init(StrictLifecycl
eServlet.java:254)
at
com.ibm.servlet.engine.webapp.StrictLifecycleServlet.init(StrictLifecycleSer
vlet.java:107)
at
com.ibm.servlet.engine.webapp.ServletInstance.init(ServletManager.java:388)
at javax.servlet.GenericServlet.init(GenericServlet.java:258)
at
com.ibm.servlet.engine.webapp.ServletManager.addServlet(ServletManager.java:
84)
at
com.ibm.servlet.engine.webapp.WebAppServletManager.loadServlet(WebAppServlet
Manager.java:193)
at
com.ibm.servlet.engine.webapp.WebAppServletManager.loadAutoLoadServlets(WebA
ppServletManager.java:325)
at
com.ibm.servlet.engine.webapp.WebApp.loadServletManager(WebApp.java:1217)
at com.ibm.servlet.engine.webapp.WebApp.init(WebApp.java:145)
at com.ibm.servlet.engine.srt.WebGroup.loadWebApp(WebGroup.java:259)
at com.ibm.servlet.engine.srt.WebGroup.init(WebGroup.java:168)
at
com.ibm.servlet.engine.ServletEngine.addWebApplication(ServletEngine.java:85
6)
at com.ibm.ws.runtime.WebContainer.install(WebContainer.java:36)
at com.ibm.ws.runtime.Server.startModule(Server.java:617)
at com.ibm.ejs.sm.active.ActiveModule.startModule(ActiveModule.java:511)
at com.ibm.ejs.sm.active.ActiveModule.startAction(ActiveModule.java:355)
at com.ibm.ejs.sm.active.ActiveObject.startObject(ActiveObject.java:722)
at com.ibm.ejs.sm.active.ActiveObject.start(ActiveObject.java:131)
at
com.ibm.ejs.sm.active.ActiveObject.operateOnContainedObjects(ActiveObject.ja
va:622)
at
com.ibm.ejs.sm.active.ActiveEJBServer.startAction(ActiveEJBServer.java:735)
at com.ibm.ejs.sm.active.ActiveObject.startObject(ActiveObject.java:722)
at com.ibm.ejs.sm.active.ActiveObject.start(ActiveObject.java:131)
at java.lang.reflect.Method.invoke(Native Method)
at
com.ibm.ejs.sm.agent.AdminAgentImpl.activeObjectInvocation(AdminAgentImpl.ja
va:93)
at
com.ibm.ejs.sm.agent.AdminAgentImpl.invokeActiveObject(AdminAgentImpl.java:6
2)
at
com.ibm.ejs.sm.agent._AdminAgentImpl_Tie._invoke(_AdminAgentImpl_Tie.java:73
)
at
com.ibm.CORBA.iiop.ExtendedServerDelegate.dispatch(ExtendedServerDelegate.ja
va:532)
at com.ibm.CORBA.iiop.ORB.process(ORB.java:2395)
at com.ibm.CORBA.iiop.OrbWorker.run(OrbWorker.java:186)
at com.ibm.ejs.oa.pool.ThreadPool$PooledWorker.run(ThreadPool.java:104)
at com.ibm.ws.util.CachedThread.run(ThreadPool.java:138)

[8/21/04 18:51:41:310 IST] 72d9a7dd WebGroup X Servlet Error-[portal]:
Failed to load servlet: javax.servlet.UnavailableException: Initialization
of one or more services failed.
at com.ibm.wps.engine.Servlet.init(Servlet.java:136)
at
com.ibm.servlet.engine.webapp.StrictServletInstance.doInit(ServletManager.ja
va:802)
at
com.ibm.servlet.engine.webapp.StrictLifecycleServlet._init(StrictLifecycleSe
rvlet.java:141)
at
com.ibm.servlet.engine.webapp.PreInitializedServletState.init(StrictLifecycl
eServlet.java:254)
at
com.ibm.servlet.engine.webapp.StrictLifecycleServlet.init(StrictLifecycleSer
vlet.java:107)
at
com.ibm.servlet.engine.webapp.ServletInstance.init(ServletManager.java:388)
at javax.servlet.GenericServlet.init(GenericServlet.java:258)
at
com.ibm.servlet.engine.webapp.ServletManager.addServlet(ServletManager.java:
84)
at
com.ibm.servlet.engine.webapp.WebAppServletManager.loadServlet(WebAppServlet
Manager.java:193)
at
com.ibm.servlet.engine.webapp.WebAppServletManager.loadAutoLoadServlets(WebA
ppServletManager.java:325)
at
com.ibm.servlet.engine.webapp.WebApp.loadServletManager(WebApp.java:1217)
at com.ibm.servlet.engine.webapp.WebApp.init(WebApp.java:145)
at com.ibm.servlet.engine.srt.WebGroup.loadWebApp(WebGroup.java:259)
at com.ibm.servlet.engine.srt.WebGroup.init(WebGroup.java:168)
at
com.ibm.servlet.engine.ServletEngine.addWebApplication(ServletEngine.java:85
6)
at com.ibm.ws.runtime.WebContainer.install(WebContainer.java:36)
at com.ibm.ws.runtime.Server.startModule(Server.java:617)
at com.ibm.ejs.sm.active.ActiveModule.startModule(ActiveModule.java:511)
at com.ibm.ejs.sm.active.ActiveModule.startAction(ActiveModule.java:355)
at com.ibm.ejs.sm.active.ActiveObject.startObject(ActiveObject.java:722)
at com.ibm.ejs.sm.active.ActiveObject.start(ActiveObject.java:131)
at
com.ibm.ejs.sm.active.ActiveObject.operateOnContainedObjects(ActiveObject.ja
va:622)
at
com.ibm.ejs.sm.active.ActiveEJBServer.startAction(ActiveEJBServer.java:735)
at com.ibm.ejs.sm.active.ActiveObject.startObject(ActiveObject.java:722)
at com.ibm.ejs.sm.active.ActiveObject.start(ActiveObject.java:131)
at java.lang.reflect.Method.invoke(Native Method)
at
com.ibm.ejs.sm.agent.AdminAgentImpl.activeObjectInvocation(AdminAgentImpl.ja
va:93)
at
com.ibm.ejs.sm.agent.AdminAgentImpl.invokeActiveObject(AdminAgentImpl.java:6
2)
at
com.ibm.ejs.sm.agent._AdminAgentImpl_Tie._invoke(_AdminAgentImpl_Tie.java:73
)
at
com.ibm.CORBA.iiop.ExtendedServerDelegate.dispatch(ExtendedServerDelegate.ja
va:532)
at com.ibm.CORBA.iiop.ORB.process(ORB.java:2395)
at com.ibm.CORBA.iiop.OrbWorker.run(OrbWorker.java:186)
at com.ibm.ejs.oa.pool.ThreadPool$PooledWorker.run(ThreadPool.java:104)
at com.ibm.ws.util.CachedThread.run(ThreadPool.java:138)

[Dexthor]

Sampath,

Looks like Portal is unable to read
$WAS_HOME/lib/app/config/jlog.properties. Is it a file access problem or is
this file missing ??
Is this a first startup after an install or a running instance that broke ??

Dexthor { aka Gopala Ratnam ;-) }

"Kamal SampathKumar" <kamal.sam...@connectcgs.com> wrote in message
news:cg84d8$2meg$4...@news.boulder.ibm.com...

[Kamal SampathKumar]

Hi there,

Thanks for the response. The running instance of the production portal

server is broke. jlog.properties file is in the path and also accessable by

the app server. Its portal server that can't access.

"Kamal SampathKumar" <kamal.sam...@connectcgs.com> wrote in message
news:cg84d8$2meg$4...@news.boulder.ibm.com...

[Dexthor]

Do you have Portal configuration backups ?? If so, you can try to restore
them. You can try to enable tracing tosee more details on where the breakage
is. If you have system backups, you can try to restore and see if you can
bring it back.

If none of the above are available, you may have to begin fresh
installation.

Dexthor.

"Kamal SampathKumar" <kamal.sam...@connectcgs.com> wrote in message

news:cghh65$5ns8$4...@news.boulder.ibm.com...