Error while accessing adminframe.jsp of Personalization
ngiik yan
I installed the Personalization 4.0 on WPS 4.1.3 but encounter problems
with the personalization admin console.
I installed the Workspace and Server at first but later uninstalled the
Workspace because thought it is not needed.
I'm using it for Web Content Publisher.
The admin console won't displayed properly. I can see all the tabs but
when i clicked on most of the them, they gave me "Page cannot be
displayed".
If I try to save the log settings, i can see errors on the WAS console.
Please help. Thanks
Below are the errors i got from the logs.
appserver-err.log
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java.lang.ClassCastException:
com.ibm.servlet.personalization.resources.hierarchy._RHierarchyHome_Stub
at
com.ibm.servlet.personalization.resources.hierarchy.ResourceHierarchyEJBAccessor.getHome(Unknown
Source)
at
com.ibm.servlet.personalization.resources.hierarchy.ResourceHierarchyEJBAccessor.getAllCollections(Unknown
Source)
at
com.ibm.servlet.personalization.resources.hierarchy.ResourceHierarchyContextRegistry.getAllCollections(Unknown
Source)
at
com.ibm.servlet.personalization.resources.hierarchy.ResourceHierarchyContextRegistry.loadAll(Unknown
Source)
at
com.ibm.servlet.personalization.resources.hierarchy.ResourceHierarchyContextRegistry.startResourceHierarchyContextRegistry(Unknown
Source)
at
com.ibm.servlet.personalization.context.PersonalizationContext.initialize(Unknown
Source)
at
com.ibm.servlet.personalization.context.PersonalizationContext.getNameSpace(Unknown
Source)
at com.ibm.websphere.personalization.PznAnchor.<init>(Unknown Source)
at
com.ibm.websphere.personalization.config.PersConfigure.init(Unknown Source)
at
com.ibm.servlet.engine.webapp.StrictServletInstance.doInit(ServletManager.java:802)
at
com.ibm.servlet.engine.webapp.StrictLifecycleServlet._init(StrictLifecycleServlet.java:141)
at
com.ibm.servlet.engine.webapp.PreInitializedServletState.init(StrictLifecycleServlet.java:254)
at
com.ibm.servlet.engine.webapp.StrictLifecycleServlet.init(StrictLifecycleServlet.java:107)
at
com.ibm.servlet.engine.webapp.ServletInstance.init(ServletManager.java:388)
at javax.servlet.GenericServlet.init(GenericServlet.java:258)
at
com.ibm.servlet.engine.webapp.ServletManager.addServlet(ServletManager.java:84)
at
com.ibm.servlet.engine.webapp.WebAppServletManager.loadServlet(WebAppServletManager.java:226)
at
com.ibm.servlet.engine.webapp.WebAppServletManager.loadAutoLoadServlets(WebAppServletManager.java:357)
at
com.ibm.servlet.engine.webapp.WebApp.loadServletManager(WebApp.java:1010)
at com.ibm.servlet.engine.webapp.WebApp.init(WebApp.java:133)
at com.ibm.servlet.engine.srt.WebGroup.loadWebApp(WebGroup.java:234)
******************************************
appserver-out.log
*****************************************
[12/16/02 22:10:31:818 GMT+08:00] 21b26dff WebGroup X Servlet
Error-[EmailDistributor]: Failed to load servlet:
java.lang.ClassCastException: javax.mail.Session
at
com.ibm.websphere.personalization.campaigns.email.EmailDispatcher.setSessionResource(Unknown
Source)
at
com.ibm.servlet.personalization.campaigns.email.PersEmail.init(PersEmail.java:86)
at
com.ibm.servlet.engine.webapp.StrictServletInstance.doInit(ServletManager.java:802)
at
com.ibm.servlet.engine.webapp.StrictLifecycleServlet._init(StrictLifecycleServlet.java:141)
at
com.ibm.servlet.engine.webapp.PreInitializedServletState.init(StrictLifecycleServlet.java:254)
at
com.ibm.servlet.engine.webapp.StrictLifecycleServlet.init(StrictLifecycleServlet.java:107)
at
com.ibm.servlet.engine.webapp.ServletInstance.init(ServletManager.java:388)
at javax.servlet.GenericServlet.init(GenericServlet.java:258)
at
com.ibm.servlet.engine.webapp.ServletManager.addServlet(ServletManager.java:84)
at
com.ibm.servlet.engine.webapp.WebAppServletManager.loadServlet(WebAppServletManager.java:226)
at
com.ibm.servlet.engine.webapp.WebAppServletManager.loadAutoLoadServlets(WebAppServletManager.java:357)
at
com.ibm.servlet.engine.webapp.WebApp.loadServletManager(WebApp.java:1010)
at com.ibm.servlet.engine.webapp.WebApp.init(WebApp.java:133)
at com.ibm.servlet.engine.srt.WebGroup.loadWebApp(WebGroup.java:234)
at com.ibm.servlet.engine.srt.WebGroup.init(WebGroup.java:139)
at
com.ibm.servlet.engine.ServletEngine.addWebApplication(ServletEngine.java:652)
at com.ibm.ws.runtime.WebContainer.install(WebContainer.java:36)
at com.ibm.ws.runtime.Server.startModule(Server.java:617)
at com.ibm.ejs.sm.active.ActiveModule.startModule(ActiveModule.java:511)
at com.ibm.ejs.sm.active.ActiveModule.startAction(ActiveModule.java:355)
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regards,
ngiik yan
