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Anyone else having problems with Knology e-mail?

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Dennis (Icarus)

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Apr 30, 2007, 9:18:34 AM4/30/07
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Hello,
I noticed that I've not received any e-mail sicne April 24th, and test
messages to/from my work and Yahoo accounts don't seem to reach Knology.
Anyone else having a similar problem?

--
Dennis


Fiddler Bob

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Apr 30, 2007, 9:37:00 AM4/30/07
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"Dennis (Icarus)" <nojun...@ever.invalid> wrote in message
news:db7c0$4635dd51$1860878d$26...@KNOLOGY.NET...

My Knology mail seems to be working fine.

Bob


Carol

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Apr 30, 2007, 8:26:49 PM4/30/07
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"Fiddler Bob" <b...@aol.com> wrote in message
news:ce19a$4635f0f9$18d68876$98...@KNOLOGY.NET...

>
> "Dennis (Icarus)" <nojun...@ever.invalid> wrote in message
> news:db7c0$4635dd51$1860878d$26...@KNOLOGY.NET...
> > Hello,
> > I noticed that I've not received any e-mail sicne April 24th, and
test
> > messages to/from my work and Yahoo accounts don't seem to reach Knology.
> > Anyone else having a similar problem?
> >
> > --
> > Dennis
Sometimes you lose your lease on your IP address so you need to do an IP
release and renew or reboot. That's happened to me and that was the cure.


Melissa

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May 1, 2007, 9:27:51 PM5/1/07
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Log in to knology web mail. Then go to the "Spam Fryer". You will probably
find that your work domain is now considered spam.
Knology was flagging my employers domain hsvcity.com (City of Huntsville)
for almost 2 months. Knology support told me there was no way to correct it
and that the spam fryer had to "learn" not to flag it as spam. I wonder how
many official city email responces never showed up in knology users accounts
because it was never delivered to the knology customers inbox?? The only
choice I was given was to turn the filter off!

That's what I had to do. They are still prepending *****SPAM***** to the
subject line of a lot of legit email I have been receiving from family and
friends for years.

Moe


"Carol" <car...@knology.net> wrote in message
news:185eb$4636892b$18ec5c11$14...@KNOLOGY.NET...

Jambi

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May 1, 2007, 9:38:48 PM5/1/07
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"Dennis \(Icarus\)" <nojun...@ever.invalid> wrote in
news:db7c0$4635dd51$1860878d$26...@KNOLOGY.NET:

This same thing happened to my wife. The "SpamFryer" can be setup to move
all marked spam to a spam folder. If the folder grows over 10MB, then all
incoming mail will be blocked until the SPAM folder is cleared out through
the Web interface.

Dennis (Icarus)

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May 1, 2007, 11:16:00 PM5/1/07
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"Jambi" <ja...@noway.jose> wrote in message
news:Xns9923D2597261...@208.49.80.253...

Thanks - after two days the Knology folks did something.
I've changed it s that the mail will get delivered with the SPAM tag, then
my rules will delete it.

--
Dennis


Jean Smith

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May 2, 2007, 12:04:46 PM5/2/07
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In article <a58f4$4637dac3$d8ba93df$8...@KNOLOGY.NET>,
"Melissa" <m...@knology.net> wrote:

Doesn't going into the spam trap and marking the good stuff "Not Junk"
train the service to deliver mail appropriately?

--
http://cathedraloflearning-treasures.cmail1.com/.aspx/e/175136/ktttdfr/
rachel carson homestead http://rch.extranet.bbfsol.com/Default.aspx?tabid=88
Listen to student radio: http://www.wuvt.vt.edu/main.html
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Moe

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May 2, 2007, 11:08:39 PM5/2/07
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Nope! Knology tech support was unable to explain what "learn" means with
regard to the spam fryer. I was advised that there was no options for me to
assist in the learning process.

Moe

"Jean Smith" <gote...@yahoo.com> wrote in message
news:gotermite-3448C...@newsgroups.bellsouth.net...

Dennis (Icarus)

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May 4, 2007, 11:19:42 PM5/4/07
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"Moe" <mku...@knology.net> wrote in message
news:c55f9$4639445d$d8ba93df$11...@KNOLOGY.NET...

> Nope! Knology tech support was unable to explain what "learn" means with
> regard to the spam fryer. I was advised that there was no options for me
to
> assist in the learning process.

Since ther problm was that there's a limit - 25 meg, 1500 msgs in the spam
fryer, and then it'll stop delivering.
finally I did receive a bounce message that was useless in identifying the
cause.

I've since disabled the spamfryser, relying on virus scanner/firewall
security package at my end , that I have at least some control.

They also dont; have an option to "delete all", so I have to zap 'em 15 msgs
at a time.

Im now convinced that the folks who wrote that web intrface don't actually
use it.

Dennis


Barry

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May 4, 2007, 10:46:47 PM5/4/07
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> They also dont; have an option to "delete all", so I have to zap 'em 15
> msgs
> at a time.
>
> Im now convinced that the folks who wrote that web intrface don't actually
> use it.
>
> Dennis
>

Their web interface definitely could use some enhancements. I think you can
change your preferences to view 100 messages at time, but you still can only
delete 100 at a time. They need a "truncate" function.

Barry


Lee K. Seitz

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May 7, 2007, 4:39:42 PM5/7/07
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In article <9e114$463be875$1860878d$5...@KNOLOGY.NET>,

Dennis \(Icarus\) <nojun...@ever.invalid> wrote:
>Im now convinced that the folks who wrote that web intrface don't actually
>use it.

Sounds like similar reasons to why I quit using HiWAAY's spam filter.

--
lkseitz (Lee K. Seitz) .at. hiwaay @dot@ net
Q: What's the next letter in this sequence: O T T F F S S ?
A (rot13): R sbe rvtug (bar, gjb, guerr...)

Hudson75

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May 11, 2007, 6:04:31 PM5/11/07
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Try Mailwasher www.mailwasher.net They have free and paid . I've used it for
years. Its a blacklist, friends list type program . various options
according to how you want to set it up. Never fool with knology spam fryer.

"Dennis (Icarus)" <nojun...@ever.invalid> wrote in message
news:21fe2$4637f317$1860878d$20...@KNOLOGY.NET...
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