On Friday 27 February 2015 at 11:12:47 (EU time), Alexandr Dubovikov wrote:
> Martin,
>
> did Google ban you ? Or this is just a way to annoying people ?
>
> On 2015-02-27 09:40,
martin.tom...@googlemail.com wrote:
> > since the documentation is poor and unclear.....do you expect the
> > people not to ask questions?
> > freeswitch has a homer agent "build in". so how does this work
> > together with hepipe ?
> > thanks
>
https://groups.google.com/forum/#!msg/homer-discuss/b-4t66KwdMI/-_xWitGoiLMJ
I personally find that expecting someone to use Google to search for the answer
to a question which is quite different from the user's own situation (Martin is
trying to get RTCP QoS data from Freeswitch; the question you linked to is
about getting CDR information through a GUI interface or API), simply because
you (the person who answered the previous question) happen to know that the
answer to both questions is the same, is a good way of annoying people.
It may not be deliberate, but technical experts who belittle less
knowledgeable people for asking questions, especially when the documentation
for the tool they're asking about does not explain how to do what they need
(even though it's a claimed feature), is a good way of putting people off your
software, because then both they and other people finding responses like this
is the mailing lists will think "if that's the way they answer questions when
we run into problems, we'd rather use something else".
So please, just put yourself in the place of the other person before insulting
them, and ask whether you're being fair.
Just out of interest, what keywords from Martin's problem / situation did you
need to search Google for in order to find the above topic?
I tried various combinations of "homer", "hepipe", "rtcp", "qos" and only
found
https://groups.google.com/forum/#!topic/homer-discuss/6_rdLT7N4us which
doesn't provide a solution in this case.
Thanks,
Antony.
--
I conclude that there are two ways of constructing a software design: One way
is to make it so simple that there are _obviously_ no deficiencies, and the
other way is to make it so complicated that there are no _obvious_
deficiencies.
- C A R Hoare
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