Hello Paulo,
I am using my Cloud-IQ with gqrx 2.11.3 on macOS 10.13.3 and they work very well together. I have tried other SDR apps for macOS and for Windows also (using Parallels) and this is by far my favorite combination. Alex has done an outstanding job and offers excellent support.
Anyway, just wanted to jump in to encourage you that it can be done. I have included screen shots from gqrx and the CloudSetup.app utility showing my configuration. Perhaps something here will help you.
I will emphasize one point Alex has already stated that you must connect very quickly after starting gqrx otherwise it will not work. Another possibility relates to the fact that occasionally I use a VPN to connect to my work from home. If I forget to turn it off I can not connect to the IQ and it can be confusing until I remember to disconnect. Regarding opening router ports, this should definitely not be required when connecting devices on the LAN or "inside" of the router.
Feel free to contact me directly if you think I can be of any help.
73, Elwood, WB0OEW