This certificate could not be emailed because no email addresses were supplied

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SRJCLibraries

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Feb 6, 2017, 4:38:30 PM2/6/17
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Hi,

In the Admin Interface > Edit Information > Certificates: If I unselect "Allow user to send additional email addresses", there is not an email field provided in the form that the users see at the end of their quiz. So when you hit "print/send email" it says "This certificate could not be emailed because no email addresses were supplied."

I'm assuming by having the "Allow user to send additional email addresses" unchecked that the user could send the email to themselves, but to no additional users. Is that understanding correct. And if so, then the form is missing the field for an email.

Any suggestions,
Thanks,
Erin



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Andy Osborne - University of Arizona Library

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Feb 10, 2017, 5:59:13 PM2/10/17
to Guide on the Side discussion
Hello SRJCLibraries, 
By "Allow user to send to additional email addresses" we mean for this to include the ability of user's (those actually taking the tutorial) to send the email to themselves. The error message this is being displayed is caused by the fact that the user hasn't supplied an email, and the "Send all certificates to:" field has been left blank. So that message is meant to notify the user that no one will be receiving the results. I think you've pointed out a legitimate UX issue that we will look into addressing. Let us know if you have any other questions. Thank you for using Guide on the Side!

Best Regards,
Andy - University of Arizona Library
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