Cluster disappeared, can't create new one.

[Justin Kiang]

The redis cluster I've created months ago suddenly disappeared this morning, stopping our site from working.

When I try to go to the console to see what's going on, each time I click on Memorystore, it either says "Enabling Memorystore API...." and then pops an error, or gives me the screen to create a new memorystore, which also then errors out when I click it.

Any clue what's going on?

[Gopal Ashok]

Hi Justin, we will need more information, can you open a support case for this?

Thanks

Gopal

Product Manager
Cloud Memorystore

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Product Manager
Google Cloud Memorystore

[Justin Kiang]

We don't have paid support, is there any way we can file a ticket without being on paid support?

Justin Kiang
CTO | The Knoll Agency
jus...@theknollagency.com | (323) 963-3461

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