Email Audit API account information (python)

[Gary Lloyd]

I have been using a python script for some months now to retrieve user account information. Recently though it has ceased working. The requests go through and show the status as status: 'PENDING', but when I come back to check them later the API is returning status: 'ERROR'

I have made sure the gpg key is still intact.

Does anyone have an idea of what the problem could be ?

Thanks

[Jay Lee]

This is usually a problem on Google's backend with the processing. I'd recommend filing a enterprise support ticket on it. Be sure to include the request IDs of some recently failed and in process jobs so support has something to look at in the logs.

Jay