Temp error backenderror whilst creating an account

[BGM]

Whilst trying to create a new account I keep receiving  this error:

Temp error backendError.  Backing off 16 seconds...attempt 5/10

and so on. 
But I have no problems fetching user info.
And if I try to create an account that already exists, I receive the proper 409 error.

Here is my commandline:
gam.exe create user hexpe...@mydomain.org firstname "Horrendous" lastname "Experiment" password testingpassword

So the problem is only with creating an account.
But I don't always have this problem - It just started today.

How can I resolve this,
and
Is there a switch to disable the "backing off" retries so it just returns an error code?

[Walter Moore]

Are you using version 3.45 or a prior version? See below:

---------- Forwarded message ----------
From: Jay Lee <jay...@gmail.com>
Date: Wed, Jun 24, 2015 at 1:42 PM
Subject: [GAM] IMPORTANT: Update to GAM 3.45 (Invalid Input Errors)
To: "google-ap...@googlegroups.com" <google-ap...@googlegroups.com>

If you're running GAM 3.44 or older, please update to GAM 3.45 immediately. The latest available GAM version 3.45 contains critical modifications for password updates during user creation / update (gam create user and gam update user). Google has made server-side changes, requiring users to use 3.45 to ensure proper functionality. Please ensure that you update to GAM3.45 immediately. Failure to update may result in "Invalid Input" errors.

As a quick workaround instead of upgrading, you can add "nohash" to the user update/create command in order to workaround the issue. This will cause GAM to send the new user password in plaintext over the TLS HTTPS connection.

So if you were running:

gam update user jo...@acme.com password p@ssw3rd

you should now run:

gam update user jo...@acme.com password p@ssw3rd nohash

if you're running GAM on Linux or Mac OS, you may also be able to run:

gam update user jo...@acme.com password `echo p@ssw3rd | mkpasswd -m sha-512 -s` crypt

which will pre-hash the password before giving it go GAM.

Please note that upgrading to 3.45 or newer is the preferred solution.

-- 

Jay Lee

--
You received this message because you are subscribed to the Google Groups "Google Apps Manager" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-man...@googlegroups.com.
To post to this group, send email to google-ap...@googlegroups.com.
Visit this group at http://groups.google.com/group/google-apps-manager.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-manager/85d4d7e7-4510-4628-8474-850708c03f98%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

--

+-----------------------------------------------------------------+
Walter R. Moore --  Sr. Systems Administrator, Eckerd College
moo...@eckerd.edu --  http://home.eckerd.edu/~moorewr

"It was glorious to see -- if your heart were iron,
And you could keep from grieving at all the pain" - The Iliad (13.355)

I'm on twitter: http://twitter.com/moorewreckerd

***Reminder! ITS will never ask you to e-mail your password!***

[BGM]

Just as you posted this, I checked the versions - I was using 3.42 - and I've just downloaded 3.45.
I'm sure it will make a difference!
Thanks for answering, though.

[BGM]

The update solved it.  Thanks!

On Thursday, June 25, 2015 at 2:08:28 PM UTC-5, BGM wrote: