500 Error updating backend

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turbofrank

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Sep 19, 2012, 2:35:29 PM9/19/12
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I get this intermittently, and today I can't seem to update my backends at all.  Here is the exception, any help is greatly appreciated:

Unable to update:
com.google.appengine.tools.admin.HttpIoException: Error posting to URL: https://appengine.google.com/api/appversion/startserving?backend=api&app_id=turbofrank&
500 Internal Server Error

Server Error (500)
A server error has occurred.

        at com.google.appengine.tools.admin.AbstractServerConnection.send1(AbstractServerConnection.java:285)
        at com.google.appengine.tools.admin.AbstractServerConnection.send(AbstractServerConnection.java:245)
        at com.google.appengine.tools.admin.AbstractServerConnection.post(AbstractServerConnection.java:224)
        at com.google.appengine.tools.admin.AppVersionUpload.send(AppVersionUpload.java:606)
        at com.google.appengine.tools.admin.AppVersionUpload.startServing(AppVersionUpload.java:587)
        at com.google.appengine.tools.admin.AppVersionUpload.commit(AppVersionUpload.java:532)
        at com.google.appengine.tools.admin.AppVersionUpload.doUpload(AppVersionUpload.java:141)
        at com.google.appengine.tools.admin.AppAdminImpl.doUpdate(AppAdminImpl.java:328)
        at com.google.appengine.tools.admin.AppAdminImpl.updateAllBackends(AppAdminImpl.java:74)
        at com.google.appengine.tools.admin.AppCfg$BackendsUpdateAction.execute(AppCfg.java:1095)
        at com.google.appengine.tools.admin.AppCfg$BackendsAction.execute(AppCfg.java:1259)
        at com.google.appengine.tools.admin.AppCfg.<init>(AppCfg.java:172)
        at com.google.appengine.tools.admin.AppCfg.<init>(AppCfg.java:69)
        at com.google.appengine.tools.admin.AppCfg.main(AppCfg.java:65)
        at net.kindleit.gae.EngineGoalBase$1.run(EngineGoalBase.java:318)

Takashi Matsuo

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Sep 20, 2012, 6:54:16 AM9/20/12
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Hi,

Are you still seeing this issue or was it just a transient problem?


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turbofrank

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Sep 20, 2012, 6:32:09 PM9/20/12
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It cleared up yesterday afternoon, but I was unable to update my backends for the entire first half of the day.  I've also seen this error other times in the past few months.  Any hopes for a fix, or tips on how to prevent this?

Thanks,
Frank

Takashi Matsuo

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Sep 20, 2012, 7:58:52 PM9/20/12
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Hi Frank,

Sorry about the inconvenience you had. We have identified the root cause and will work on the prevention.

-- Takashi


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