cloud-iot app does not work

[Piotr Krzepczak]

I have purchased the Seeed studio GCP IoT starter kit and it seems that the application that is meant to support it is not working well.

I've managed to connect the device but once I connect any of the sensors nothing happens.

When I follow to the help (at the bottom - https://cloud-iot.appspot.com/troubleshooting ) then I receive "Internal Server Error" with the stack trace listed below.

Any idea what is the status of this app?

Traceback (most recent call last):
  File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/webapp2-2.5.2/webapp2.py", line 1535, in __call__
    rv = self.handle_exception(request, response, e)
  File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/webapp2-2.5.2/webapp2.py", line 1529, in __call__
    rv = self.router.dispatch(request, response)
  File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/webapp2-2.5.2/webapp2.py", line 1278, in default_dispatcher
    return route.handler_adapter(request, response)
  File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/webapp2-2.5.2/webapp2.py", line 1102, in __call__
    return handler.dispatch()
  File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/webapp2-2.5.2/webapp2.py", line 572, in dispatch
    return self.handle_exception(e, self.app.debug)
  File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/webapp2-2.5.2/webapp2.py", line 570, in dispatch
    return method(*args, **kwargs)
  File "/base/data/home/apps/s~cloud-iot/1-0-0.394513492193973753/main.py", line 41, in get
    template = JINJA_ENVIRONMENT.get_template(pageId + '.html')
  File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/jinja2-2.6/jinja2/environment.py", line 719, in get_template
    return self._load_template(name, self.make_globals(globals))
  File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/jinja2-2.6/jinja2/environment.py", line 693, in _load_template
    template = self.loader.load(self, name, globals)
  File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/jinja2-2.6/jinja2/loaders.py", line 115, in load
    source, filename, uptodate = self.get_source(environment, name)
  File "/base/data/home/runtimes/python27/python27_lib/versions/third_party/jinja2-2.6/jinja2/loaders.py", line 180, in get_source
    raise TemplateNotFound(template)
TemplateNotFound: troubleshooting.html

[Adam (Cloud Platform Support)]

As this doesn't relate to the Google App Engine platform, you'd have better luck posting to the google-cloud-dev forum.

[Piotr Krzepczak]

Thanks Adam.