Deployments stuck at "Update App Engine module"

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Geoffrey Arnold

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Jun 27, 2017, 3:44:54 PM6/27/17
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Hello,

It appears that deployments are stuck for one of our projects. `gcloud app deploy` is hanging at the message "Updating service [default]...". 

In the Google Cloud Console Project Activity I am able to see "Completed: Create App Engine version" but I do not see any "Update App Engine module" messages, so my guess is it's hanging at this step.

Any help would be greatly appreciated.

Geoff.

Geoffrey Arnold

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Jun 27, 2017, 3:49:33 PM6/27/17
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Update: the deploy eventually failed with the following error:

ERROR: (gcloud.app.deploy) Error Response: [13] An internal error occurred.

Geoffrey Arnold

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Jun 27, 2017, 6:57:14 PM6/27/17
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FYI I was able to work around this issue by (1) deleting all previous versions of my application, and (2) clearing out the app engine staging bucket for the app.

Yannick (Cloud Platform Support)

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Jun 28, 2017, 10:00:21 AM6/28/17
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I'm glad to hear you were able to work around this issue. Such internal errors are often transient in nature but if you were to be persistently affected by such an issue with no clear error message, you should consider reporting the issue on our Issue Tracker so proper attention can be given to it.

PK

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Jun 28, 2017, 3:07:42 PM6/28/17
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Geoffrey I had the same issue. I filed a case and a bug report. Somebody from Google is already looking into it. I worked around by going back to SDK deployment appcfg.py that fortunately still works for me.

Geoffrey Arnold

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Jun 28, 2017, 11:22:53 PM6/28/17
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Thanks Yannick and PK.

PK, can you post a link to the issue you filed so I can follow?

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PK

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Jun 29, 2017, 2:54:18 AM6/29/17
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I cannot share the ticket because they made the ticket “private" so I can upload my logs. I did enter a link to this thread in the comments.

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