Outgoing bandwidth is far higher than possible

[PaintingInAir]

Currently, the outgoing bandwidth for one of my apps is exactly 2.0 GB, and I am being billed for 1.0 GB. My app is not popular, and traffic statistics show a peak of 300 Bytes per second (and that is for less than a minute). Even at 300 Bytes per second, for the 7 hours the instance has been active, I would have only used about 7 Mb.

P.S. I would contact support directly, but I see no way to.

[Michael (Cloud Platform Support)]

Hi there!

There are a few reasons that your application may be experiencing higher than expected outgoing bandwidth. For more info on your requests, I highly recommend downloading your logs using the appcfg tool and analyzing them, and bear in mind that all outgoing traffic, including URLFetch requests, data sent in email message, data sent over the Channel API, and data responses all add to the total.

You can open a ticket with our Cloud Platform Billing Team by performing the following steps: 

1-Go to the Google Cloud Platform Help Center 

2-Click on 'Contact Us' in the upper-right corner 

3-Select 'Billing, invoices or charges' 

4-Select your Support Package 

5-Click on the blue envelope 

6-Fill out the form regarding your issue, the more information you can provide, the better equipped we are to help 

7-Press Submit 

8-You have now opened a ticket! A Billing support team member will contact you shortly to resolve your issue with you.

Cheers!