500 Internal server error in the segment API

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Eric Huang

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Oct 5, 2015, 4:00:36 PM10/5/15
to Google Analytics Management API
Hi,

We noticed segment list API got 500 Internal server error today.

I tried the API in the API explorer (https://developers.google.com/apis-explorer/#p/analytics/v3/analytics.management.segments.list?_h=1&) and got the same error (I used OAuth).

Following is the detail.

Request

Response

500 Internal Server Error
- Hide headers -
Cache-Control:  private, max-age=0
Content-Encoding:  gzip
Content-Length:  117
Content-Type:  application/json; charset=UTF-8
Date:  Mon, 05 Oct 2015 19:48:50 GMT
Expires:  Mon, 05 Oct 2015 19:48:50 GMT
Server:  GSE
Vary:  Origin, X-Origin
{
"error": {
"errors": [
{
"domain": "global",
"reason": "internalError",
"message": "There was an internal error."
}
],
"code": 500,
"message": "There was an internal error."
}
}

Can you check on this?

Thanks,

Eric

Eduardo Cereto Carvalho

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Oct 5, 2015, 5:01:35 PM10/5/15
to Google Analytics Management API
Hello Eric, 

We submitted a fix for it earlier today, can you try again in a few minutes and let us know if you still experience this?

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Eric Huang

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Oct 5, 2015, 5:55:08 PM10/5/15
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Hi,

The API is working fine now.

Thanks for the quick fix.

Eric

Solovyev Denis

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Oct 22, 2015, 10:33:52 AM10/22/15
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Hello Eduardo,
We have seen the same error a few hours ago and I haven't found any decision.
Could you help, please?
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Matthew Cohoon

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Oct 22, 2015, 11:11:29 AM10/22/15
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Hello Solovyev,
Is this a persistent 500 you are getting?
Can you reply privately with the email/accounts/properties/profiles that are affected?

We did put out a fix on 10/6/2015  which addressed the original problem.
-Matt

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Selene Gallo

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Oct 28, 2015, 6:49:12 AM10/28/15
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Hi ,
I have the same problem today with my application and with api explorer
Is there a temporary down of analytics api?
Thanks
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Solovyev Denis

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Nov 6, 2015, 8:30:02 AM11/6/15
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Hello.
We have understood couse of error - it is analytics scope.
We got segment list only with analytics.readonly
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