Can't submit to Gitlab.com Support Tracker - flagged as spam

[Alan deLespinasse]

I'm trying to submit an issue at https://gitlab.com/gitlab-com/support-forum/issues, but it keeps saying "Your issue has been recognized as spam and has been discarded.".

When I try to submit a very short issue about my other issue getting flagged as spam, it also gets flagged as spam.

I don't see anything particularly spammy about either issue. How can I submit a legitimate issue?

I'm logged in as @aldel, if that helps.

[Patricio Cano]

Sorry about that Alan. We recently updated our spam recognition methods, due to all the spam GitLab.com was gathering. I submitted your entries as Ham to Akismet, so next time you post an issue with the same IP address and user agent, it should go through just fine. Please let us know if that is not the case.

Best regards,

Patricio Cano

GitLab, Inc.

[Alan deLespinasse]

I re-submitted and it worked. Thanks!

[kr...@ftbfs.org]

Hi,

On Wednesday, August 17, 2016 at 10:19:44 AM UTC-7, Patricio Cano wrote:

Sorry about that Alan. We recently updated our spam recognition methods, due to all the spam GitLab.com was gathering. I submitted your entries as Ham to Akismet, so next time you post an issue with the same IP address and user agent, it should go through just fine. Please let us know if that is not the case.

I've run into what appears to be the same issue.  I tried to file an issue against a project I created, kraai/plan, and it was rejected as spam.  I then tried to file a support request and it was also rejected as spam.  Would it be possible for you to fix this as well?

--
Matt

[Alan deLespinasse]

This is happening again. I don't think my IP has changed....

On Wednesday, August 17, 2016 at 1:19:44 PM UTC-4, Patricio Cano wrote: