I have several tablets that I am attempting to use Cloud Print on to a corporate printer. I have the google cloud print service installed on the server. When attempting to print from a Motorola Xyboard or a Sony xPeria Z2 (both fresh installs with only a google account associated and no other apps installed), I get an error message stating 'Unfortunately, Print Spooler has stopped.'
I can temporarily fix this by going to the app settings and deleting the cache for the app. It will work one time and then subsequent tries will crash again.
I have tried two tablets, three gmail accounts, two print servers, two printers, and many combinations of all of these. Nothing seems to work. I have found this problem by googling it on several sites dating back to April of this year but I have yet to locate a solution.
As a side note, I installed the 3rd party "Cloud Print plus" app by Paulo Fernandes out of desperation and it prints just fine. I don't like having to make my users go to a separate app just to print something, though, since for a lot of them the term "double click" tends to go over their heads. If anyone has any ideas I would greatly appreciate it.
Also if anyone thinks I'm in the wrong group, I apologize, I was directed here by this page:
https://support.google.com/cloudprint/answer/2541863?hl=en&ref_topic=4456299