RDP Error, License Server not available, Any way without license to get in to set up license?

[Kindra Perkins]

I'm an amateur, newbie. Set up a single VM instance in GCE to use only for myself, one user. I use this VM only to run two pieces of software, QuickBooks and Quicken. I access it from a Chromebox and Chromebooks with the stable channel OS. I use Chrome RDP for Google Cloud Platform from Fusion Labs.  Has been working well for nearly 3 months.

Currently unable to access the VM, I believe, because I neglected to acquire and/or configure the Remote Desktop License on the VM (even though it has only been 89 days since I set up the VM, not the 120 days I thought I would have to acquire that license)

Here are my error messages:

From the Chrome OS:

your session has ended. one of the following issues may have occurred

the administrator has ended the session

an error occurred before the session was established

a network problem was encountered

**********

I also tried to access it from a friend's Windows laptop RDP and this is the error message:

The remote session was disconnected because there are no Remote Desktop License Servers available to provide a license. Please contact the Server Administrator.

***********

I tried remoting in using the incorrect credentials, just to verify that the RDP was actually communicating with my instance, and it is, because with the incorrect credentials I am notified that the credentials are invalid. I also used the windows laptop to ping the server and it is alive.

So my question is, do you think my problem is actually, as I suspect, that I don't have a license for remote desktop services on the VM? AND, If so, is there any way to get into the VM to set up the license, since I don't have a license to get in? Seems like a Catch 22.

Thanks for any info. you can provide which may enlighten me further. As I said, I am a newbie, it was my first time setting up a server and I think I knew just enough to be dangerous.

[Kamran (Google Cloud Support)]

Hi Kindra,

You may try mstsc /admin command from a Windows machine to connect as an administrator to your GCE VM, then you can update your Remote Desktop License.

For more information about this command please visit this link.

Sincerely,

[Kindra Perkins]

Kamran, thank you so much!  I used that command from a Windows machine and was able to connect to the virtual VM. I am so pleased to learn so much every day from this community. 

Once I was in my VM I found that I only needed to remove remote desktop services from role and features wizard, I deleted both remote desktop licensing and remote desktop session host because I don't need them in my situation, at least, as I understand it.

Thanks again.

[mogilbert7]

Kindra,

Are you still using Quickbooks on the Google cloud platform?  Is it working well?  Any comments about how well things work?  issues?

Thanks,

Mark

On Friday, February 12, 2016 at 1:49:05 PM UTC-5, Kindra Perkins wrote: