GCE Network Outage - Urgent!

[Anders Brown]

Since about 2 hours now, GCE VMs cannot reach themselves via their public IP anymore. 

This broke our httpd watchdogs. As a result httpd are restarted every 5 minutes or so. Sites are severly impeded.

The error condition appeared suddenly, w/o any action on our behalf, no VMs were touched in any way. No yum updates run.

Possibly a routing update gone awry?

Please check and fix asap. Thank you.

BTW, it is totally unacceptable that this forum seems to be the only way to report outages like this!

[Mates Dolda]

in my project the same behavior

[Anders Brown]

In case it helps:

Observed this in europe-west1-b

[Anders Brown]

We temporarily mitigated this in that we added a virtual host to Apache, named after the internal host name (glad it works).

This will do the trick for the next 48 hours or so, but the actual bug is still there and should be looked at.

[Digil (Google Cloud Platform Support)]

Hello All,

It seems like a valid defect report on the platform. Kindly open a issue-tracker request, so that this specific issue will get proper weight and attention

[Paul Nash]

Hello all, I apologize that I don't have the full details on this issue at this time, however I have shared your report with our oncall team and am informed that we believe this issue should have been resolved for all customers by around 16:50 Pacific Time. Please let us know if you are still seeing problems.

Thx,
-P

On Wed, Apr 18, 2018, 4:17 PM 'Digil (Google Cloud Platform Support)' via gce-discussion <gce-dis...@googlegroups.com> wrote:

Hello All,

It seems like a valid defect report on the platform. Kindly open a issue-tracker request, so that this specific issue will get proper weight and attention

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[Anders Brown]

Thank you Paul, the issue seems to be fixed. It's working again as intended.