FR Instances Not Sending Logs to FA Server

[Michael Carroll]

We've expanded our FR monitoring to add 6 new FR instances on our web servers and setup the corresponding Data Collectors in FA.  In FR, the "Analytics > FusionAnalytics Targets" are verified as correct and returning status "200 OK".  I monitor the FA server logs and I'm not seeing any FR logs being transferred to the FA server from the web servers. 

Anyone have recommendations on areas to investigate.

[Charlie Arehart]

Have you confirmed that the link you used to point FR to FA does work when tested from the FR server? You could have a firewall issue or something like that. Look also in the FR logs (for the instance where you have setup the connection) to see if there are any errors reported, especially the reactor.log.

If you are not familiar with how to find the FR logs, whether in the interface or on your file system, just say so and we can offer more details.

/charlie

--
You received this message because you are subscribed to the Google Groups "FusionReactor" group.
To unsubscribe from this group and stop receiving emails from it, send an email to fusionreacto...@googlegroups.com.
To post to this group, send email to fusion...@googlegroups.com.
Visit this group at http://groups.google.com/group/fusionreactor.
For more options, visit https://groups.google.com/d/optout.

[David Tattersall (FusionReactor)]

It could also be related to the number of instances you are using on your license - I've just checked our license server and it looked like you had reached the limit.   I've increased the activation count for you, so you should be good on that front.

Let us know how you get on.

Regards,

David

On Thursday, February 26, 2015 at 3:57:03 PM UTC+1, charlie arehart wrote:

Have you confirmed that the link you used to point FR to FA does work when tested from the FR server? You could have a firewall issue or something like that. Look also in the FR logs (for the instance where you have setup the connection) to see if there are any errors reported, especially the reactor.log.

If you are not familiar with how to find the FR logs, whether in the interface or on your file system, just say so and we can offer more details.

/charlie

 

From: fusion...@googlegroups.com [mailto:fusionreactor@googlegroups.com] On Behalf Of Michael Carroll
Sent: Thursday, February 26, 2015 9:00 AM
To: fusion...@googlegroups.com
Subject: [fusionreactor] FR Instances Not Sending Logs to FA Server

 

We've expanded our FR monitoring to add 6 new FR instances on our web servers and setup the corresponding Data Collectors in FA.  In FR, the "Analytics > FusionAnalytics Targets" are verified as correct and returning status "200 OK".  I monitor the FA server logs and I'm not seeing any FR logs being transferred to the FA server from the web servers. 

 

Anyone have recommendations on areas to investigate.

--
You received this message because you are subscribed to the Google Groups "FusionReactor" group.

To unsubscribe from this group and stop receiving emails from it, send an email to fusionreactor+unsubscribe@googlegroups.com.