Cannot download FoxTrot professional demo
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Padraig O'Morain
Oct 4, 2017, 4:24:14 AM10/4/17
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I have downloaded the unregistered personal version of FoxTrot and am interested in the €70 upgrade to the professional version which is offered in a popup in the personal version.
When I click 'Download and install demo" it seems to download and then I get a message saying "An error occurred while downloading or installing an application." I have restarted my MacBook Pro but it makes no difference. Can you suggest a solution?
When I clicked the 'upgrade now' button as an experiment the price that came up was $40 higher than the offer but that is another issue. Main issue is how to download and instal the demo.
FoxTrot is a marvellous piece of software and I wish I had discovered it years ago.
I have sent a couple of messages to FoxTrot support but with no reply. All help welcome.
Padraig
CTM Development
Oct 4, 2017, 5:40:08 AM10/4/17
to foxtrot...@googlegroups.com
Good morning,
I’m sorry for the delay in responding in private email. Our queue is still being worked on.
The discounted upgrade from Personal to Pro is available to people who actually have *purchased* the Personal version first. If you see a higher price, it is because you have an unregistered personal version. Does that make sense ?
If you do own Foxtrot Personal search, kindly register it in the application before stepping up to Pro.
I’m sorry for the delay in responding in private email. Our queue is still being worked on.
The discounted upgrade from Personal to Pro is available to people who actually have *purchased* the Personal version first. If you see a higher price, it is because you have an unregistered personal version. Does that make sense ?
If you do own Foxtrot Personal search, kindly register it in the application before stepping up to Pro.
Thank you and best regards,
jean michel/ctm qa
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Padraig O'Morain
Oct 4, 2017, 10:27:26 AM10/4/17
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Thanks for that information. Is that why I couldn't download the demo or should I have been able to do that?
Padraig
FoxTrot Engineering
Oct 7, 2017, 7:08:41 AM10/7/17
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Padraig O'Morain wrote:
>Thanks for that information. Is that why I couldn't download the demo or
>should I have been able to do that?
Downloading the demo version of FoxTrot Pro from FoxTrot Personal is currently broken; sorry for this, and thanks for reporting it.
>Thanks for that information. Is that why I couldn't download the demo or
>should I have been able to do that?
Jérôme - CTM Engineering
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Padraig O'Morain
Oct 10, 2017, 3:49:22 PM10/10/17
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Thanks. I've downloaded the pro version now and will buy it. Great program.
P
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