edity links not working

[simon....@tdsb.on.ca]

Hello,

I'm using Edity to compose an email to my client list using ultra docs.

some pre-filled info is in the text of the email from sheets to the email.  however, some are showing up and not others.

also, the link to the google form is no longer working (it was for a while).

can anyone help me solve this??? need to send this out today!

thanks kindly,

Simon

[Daniel Florey]

Hi,

can you please download and start the remote support tool and send me the session code when you are online?

http://get.teamviewer.com/floreysoft

I'll then have a look and will try to help you.

Thanks,

Daniel

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[Francis, Simon]

Great!

 

S11-624-919

 

Francis, Simon

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[Daniel Florey]

I've some trouble connecting to your machine... is it running on your machine?

[Daniel Florey]

Can you restart the teamviewer tool?

[Francis, Simon]

I’m going to try switching computers…not sure what’s going on.  It shows you trying to connect.

 

And the session code is now different

 

S00-000-000

[Francis, Simon]

Okay…restarted with

S91-490-951

[Francis, Simon]

s91-490-951

 

 

From: Francis, Simon
Sent: May-24-16 9:24 AM
To: 'flore...@googlegroups.com'
Subject: RE: [floreysoft] edity links not working

 

Okay…restarted with

S91-490-951

[Daniel Florey]

Hmmm... not working. Can you please try TeamViewer Version 9 QuickSupport from this page instead:

https://www.teamviewer.com/en/download/previous-versions/

Thanks!

[Daniel Florey]

Hi,

did you start the downloaded version?

I'm in a hurry, if we cannot connect now, I'm available tomorrow...

Thanks!

Daniel

[Francis, Simon]

I’m having trouble getting it working….

Switching computers to see if that  makes a difference

[Daniel Florey]

Did you download version 9?

[Francis, Simon]

Ok…

New computer, original teamviewer

 

s27-483-774

 

 

version 9 wouldn’t open when I tried it

[Francis, Simon]

Hi Daniel,

I’m trying to trouble shoot a problem with the Sheets I am using to power my ultra docs program.

 

In a nutshell:

-          I have information from one column on a tab populating a column on another tab.

-          For some reason, the first 8 lines are copying properly, then it messes up on the rows below that

 

Is this something you could help me resolve?

 

Thanks!

Simon Francis