Errors showing

[Brian Gates]

I was checking the app engine dashboard (I figured out how to go back to a free instance; we've been on a paid instance since we started.)

I saw this at the bottom "Errors URI /sharedgroups/distrib    Count 22   % Errors last 11 hrs 21%" 

I've attached a screenshot of the errors. 

Under the Application Settings > Performance, I've got it set to the recommended "Idle Instances" of "Min - automatic" and "Pending Latency"  with "max - automatic". Should I change those, or are these warnings actually fine?

--
Brian Gates

[Brian Gates]

Any help on this issue?  I've got it on the paying version, but I keep getting these errors.

We have about 80 users and this is simply an internal company directory. Can I get some help on what to change?  There is one user with read/write authority and everybody else in on read-only. Every address book is slowly getting more and more out of sync.

= = = =

Cut from log

2012-08-07 17:45:42.951

com.floreysoft.sharedcontacts.server.DistributeContactsServlet doPost: Failed to update contact 'Jean Straight' with url=https://www.google.com/m8/feeds/contacts/teresah%40kendallwoodhospice.org/full/185bc65d8d08496b'
com.google.gdata.util.ServiceException: OK
Temporary problem - please try again later and consider using batch operations. The user is over quota.

	at com.google.gdata.client.http.HttpGDataRequest.handleErrorResponse(HttpGDataRequest.java:588)
	at com.google.gdata.client.http.GoogleGDataRequest.handleErrorResponse(GoogleGDataRequest.java:543)
	at com.google.gdata.client.http.HttpGDataRequest.checkResponse(HttpGDataRequest.java:536)
	at com.google.gdata.client.http.HttpGDataRequest.execute(HttpGDataRequest.java:515)
	at com.google.gdata.client.http.GoogleGDataRequest.execute(GoogleGDataRequest.java:515)
	at com.google.gdata.client.Service.update(Service.java:1482)
	at com.google.gdata.client.Service.update(Service.java:1448)
	at com.google.gdata.client.GoogleService.update(GoogleService.java:584)
	at com.floreysoft.sharedcontacts.server.DistributeContactsServlet.doPost(DistributeContactsServlet.java:237)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
	at com.google.apphosting.utils.servlet.ParseBlobUploadFilter.doFilter(ParseBlobUploadFilter.java:102)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
	at com.google.apphosting.runtime.jetty.SaveSessionFilter.doFilter(SaveSessionFilter.java:35)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
	at com.google.apphosting.utils.servlet.TransactionCleanupFilter.doFilter(TransactionCleanupFilter.java:43)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418)
	at com.google.apphosting.runtime.jetty.AppVersionHandlerMap.handle(AppVersionHandlerMap.java:249)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
	at org.mortbay.jetty.Server.handle(Server.java:326)
	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)
	at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:923)
	at com.google.apphosting.runtime.jetty.RpcRequestParser.parseAvailable(RpcRequestParser.java:76)
	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)
	at com.google.apphosting.runtime.jetty.JettyServletEngineAdapter.serviceRequest(JettyServletEngineAdapter.java:135)
	at com.google.apphosting.runtime.JavaRuntime$RequestRunnable.run(JavaRuntime.java:477)
	at com.google.tracing.TraceContext$TraceContextRunnable.runInContext(TraceContext.java:449)
	at com.google.tracing.TraceContext$TraceContextRunnable$1.run(TraceContext.java:455)
	at com.google.tracing.TraceContext.runInContext(TraceContext.java:695)
	at com.google.tracing.TraceContext$AbstractTraceContextCallback.runInInheritedContextNoUnref(TraceContext.java:333)
	at com.google.tracing.TraceContext$AbstractTraceContextCallback.runInInheritedContext(TraceContext.java:325)
	at com.google.tracing.TraceContext$TraceContextRunnable.run(TraceContext.java:453)
	at com.google.apphosting.runtime.ThreadGroupPool$PoolEntry.run(ThreadGroupPool.java:251)
	at java.lang.Thread.run(Thread.java:679)

= = = =

[Brian Gates]

Also getting these too.

= = = = 

2012-08-07 17:45:01.087

Uncaught exception from servlet
java.net.SocketTimeoutException: Timeout while fetching: https://www.google.com/m8/feeds/contacts/debbies%40kendallwoodhospice.com/full/57016bed88a2730d
	at com.google.appengine.api.urlfetch.URLFetchServiceImpl.convertApplicationException(URLFetchServiceImpl.java:117)
	at com.google.appengine.api.urlfetch.URLFetchServiceImpl.fetch(URLFetchServiceImpl.java:42)
	at com.google.apphosting.utils.security.urlfetch.URLFetchServiceStreamHandler$Connection.fetchResponse(URLFetchServiceStreamHandler.java:418)
	at com.google.apphosting.utils.security.urlfetch.URLFetchServiceStreamHandler$Connection.getInputStream(URLFetchServiceStreamHandler.java:297)
	at com.google.apphosting.utils.security.urlfetch.URLFetchServiceStreamHandler$Connection.getResponseCode(URLFetchServiceStreamHandler.java:150)
	at com.google.gdata.client.http.HttpGDataRequest.checkResponse(HttpGDataRequest.java:535)
	at com.google.gdata.client.http.HttpGDataRequest.execute(HttpGDataRequest.java:515)
	at com.google.gdata.client.http.GoogleGDataRequest.execute(GoogleGDataRequest.java:515)
	at com.google.gdata.client.Service.getEntry(Service.java:1270)
	at com.google.gdata.client.GoogleService.getEntry(GoogleService.java:568)
	at com.google.gdata.client.Service.getEntry(Service.java:1196)
	at com.floreysoft.sharedcontacts.server.DistributeContactsServlet.doPost(DistributeContactsServlet.java:167)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
	at com.google.apphosting.utils.servlet.ParseBlobUploadFilter.doFilter(ParseBlobUploadFilter.java:102)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
	at com.google.apphosting.runtime.jetty.SaveSessionFilter.doFilter(SaveSessionFilter.java:35)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
	at com.google.apphosting.utils.servlet.TransactionCleanupFilter.doFilter(TransactionCleanupFilter.java:43)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418)
	at com.google.apphosting.runtime.jetty.AppVersionHandlerMap.handle(AppVersionHandlerMap.java:249)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
	at org.mortbay.jetty.Server.handle(Server.java:326)
	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)
	at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:923)
	at com.google.apphosting.runtime.jetty.RpcRequestParser.parseAvailable(RpcRequestParser.java:76)
	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)
	at com.google.apphosting.runtime.jetty.JettyServletEngineAdapter.serviceRequest(JettyServletEngineAdapter.java:135)
	at com.google.apphosting.runtime.JavaRuntime$RequestRunnable.run(JavaRuntime.java:477)
	at com.google.tracing.TraceContext$TraceContextRunnable.runInContext(TraceContext.java:449)
	at com.google.tracing.TraceContext$TraceContextRunnable$1.run(TraceContext.java:455)
	at com.google.tracing.TraceContext.runInContext(TraceContext.java:695)
	at com.google.tracing.TraceContext$AbstractTraceContextCallback.runInInheritedContextNoUnref(TraceContext.java:333)
	at com.google.tracing.TraceContext$AbstractTraceContextCallback.runInInheritedContext(TraceContext.java:325)
	at com.google.tracing.TraceContext$TraceContextRunnable.run(TraceContext.java:453)
	at com.google.apphosting.runtime.ThreadGroupPool$PoolEntry.run(ThreadGroupPool.java:251)
	at java.lang.Thread.run(Thread.java:679)

[Daniel Florey]

Hi,

can you please check if the affected user has more than 20000 contacts in GMail?

This error typically pops up if the GMail quota is exceeded.

Thanks,

Daniel

2012/8/8 Brian Gates <bri...@kendallwoodhospice.org>

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[Brian Gates]

That account only had 95 contacts (less now).  That 95 is basically the company directory I'm distributing plus two local contacts.  This account is primarily only used with a phone, so it simply uses the 93 contacts in the company directory which are also in "My Contacts".

 

--
Brian Gates
Kendallwood Hospice
816-587-1000

[Brian Gates]

From the log, it looks like it is succesfully updating the same account before and after that error.

 

--
Brian Gates
Kendallwood Hospice
816-587-1000