fits website download issues

[Paul Trilsbeek]

Hi,

There seems to be something wrong with the web server or network on which the fits downloads are made available.

Downloads keep getting interrupted and a colleague in a different part of the country is experiencing the same, so it's unlikely an issue at our end.

I tried to use the contact form on the website but that email bounced back.

Best,

Paul

[dne...@g.harvard.edu]

Paul,

This has been a known issue since last week. We are attempted to track down the group that manages the servers on which software was recently updated. Sorry for the inconvenience.

-The FITS development team

[dne...@g.harvard.edu]

Paul,

This issue now appears to have been resolved. Please try downloading again and report back whether it works for you.

Thanks,

The FITS development team

On Wednesday, January 17, 2018 at 7:58:25 AM UTC-5, Paul Trilsbeek wrote:

[Paul Trilsbeek]

Hi, yes, it's now working well.

Thanks,

Paul

[Gunter Vasold]

I think the issue might be back. During download the connection was reset frequently and was finally denied after my client reconnected a few times. Tried it from different networks without success.

Best,

Gunter

[dne...@g.harvard.edu]

Hello Gunter,

 

This has been reported once again to our IT helpdesk and the issue has been re-opened. Sorry for the trouble this is causing you. We hope to have this resolved as soon as possible.

 

Sincerely,

The FITS development team

 

On Wednesday, January 17, 2018 at 7:58:25 AM UTC-5, Paul Trilsbeek wrote:

[dne...@g.harvard.edu]

Hello Gunter,

The FITS binaries for fits-1.2.0.zip have been uploaded to an alternate site until this issues has been resolved. Please go to the downloads page. You should now be able to download these binaries.

Thanks,

The FITS development team