Podcast owner change
29 views
Skip to first unread message
hedera
Mar 12, 2014, 5:28:21 PM3/12/14
to feedburner...@googlegroups.com
This will take a while to explain. I manage http://www.oaklandsymphonychorus.org/podcast, which we run through Feedburner so we can track who downloads the weekly posts. Until early this year, the Feedburner owner of this podcast was webm...@oaklandsymphonychorus.org, an email account which is not hosted on Google, but which I had registered as a "Google account." On Jan. 16 of this year, I tried to log into Feedburner as webmaster and it or Google wouldn't let me. I use LastPass to manage passwords, and it would tell me it was logging me in as webmaster, but every time I got into Feedburner it said, "Hello, Karen Ivy." I had the same problem today. I have no idea why Google does that.
The podcast feed is critical to our organization, so I assigned it to my Karen Ivy Google account (jtri...@gmail.com). However, a day or so later, I discovered that (a) I could log in as webmaster again, and (b) the webmaster feed was still there. I continued to collect my statistics until a week and a half ago.
At that time our organization's executive director decided to move all our email accounts (which were hosted elsewhere) to Google Apps for Business. In the course of this he made the unilateral decision to make webmaster an alias which routed to a third address. I complained and he changed it to an actual Google account, which I can now log into; but as far as I can tell the link to Feedburner is gone. When I try to log into Feedburner as webmaster it either says my password is wrong or it logs me in as jtri...@gmail.com.
I'm now trying to implement the Feedburner connection using the link owned by my jtri...@gmail.com account. Feedburner says it can't process the account as stated, even though I copied it from the "details" page. The Feedburner feed validator says:
line 42, column 619: item contains more than one feedburner:origLink (27 occurrences) [help]
The original feed validator shows the error shown above and this recommendation:
line 35, column 2700: Self reference doesn't match document location [help]
My RSS file, which I've been using for years, doesn't contain any reference to Feedburner anywhere, so I'm being told to change something I can't get to. In addition when I saved the data on the feed, I got a warning that:
You should not change "Original Feed" unless you move your original feed to a new domain or a new location on your existing server. Also, changing "Feed Address" will require you to update your feed subscribers with your new address; the previous feed address will no longer work.
I have no idea what I need to do, but I have almost 100 people who depend on these podcasts. Someone please help?
The podcast feed is critical to our organization, so I assigned it to my Karen Ivy Google account (jtri...@gmail.com). However, a day or so later, I discovered that (a) I could log in as webmaster again, and (b) the webmaster feed was still there. I continued to collect my statistics until a week and a half ago.
At that time our organization's executive director decided to move all our email accounts (which were hosted elsewhere) to Google Apps for Business. In the course of this he made the unilateral decision to make webmaster an alias which routed to a third address. I complained and he changed it to an actual Google account, which I can now log into; but as far as I can tell the link to Feedburner is gone. When I try to log into Feedburner as webmaster it either says my password is wrong or it logs me in as jtri...@gmail.com.
I'm now trying to implement the Feedburner connection using the link owned by my jtri...@gmail.com account. Feedburner says it can't process the account as stated, even though I copied it from the "details" page. The Feedburner feed validator says:
line 42, column 619: item contains more than one feedburner:origLink (27 occurrences) [help]
The original feed validator shows the error shown above and this recommendation:
line 35, column 2700: Self reference doesn't match document location [help]
My RSS file, which I've been using for years, doesn't contain any reference to Feedburner anywhere, so I'm being told to change something I can't get to. In addition when I saved the data on the feed, I got a warning that:
You should not change "Original Feed" unless you move your original feed to a new domain or a new location on your existing server. Also, changing "Feed Address" will require you to update your feed subscribers with your new address; the previous feed address will no longer work.
I have no idea what I need to do, but I have almost 100 people who depend on these podcasts. Someone please help?
hedera
Mar 12, 2014, 6:40:13 PM3/12/14
to feedburner...@googlegroups.com
Not a reply, but an addition: I resync'd the feed. The podcast now displays. I can ping it. The XML file contains entries through March 5, 2014, but the display only shows items through January 15 - except in iTunes, which shows the most recent updates. The feed validators still show the errors I described below. Is there some way to get rid of the multiple feedburner:origLink entries? I'm not putting them there.
I'm considering deleting the feed entirely and starting over. How long would I have to wait before Google would let me recreate a podcast with the same name and features? We need these recordings, we use them to rehearse a concert we're presenting in a few weeks!
Not displaying the recent posts is almost as bad as not displaying at all.
On Wednesday, March 12, 2014 2:28:21 PM UTC-7, hedera wrote:
On Wednesday, March 12, 2014 2:28:21 PM UTC-7, hedera wrote:
This will take a while to explain. I manage http://www.oaklandsymphonychorus.org/podcast, which we run through Feedburner so we can track who downloads the weekly posts. Until early this year, the Feedburner owner of this podcast was webmaster@oaklandsymphonychorus.org, an email account which is not hosted on Google, but which I had registered as a "Google account." On Jan. 16 of this year, I tried to log into Feedburner as webmaster and it or Google wouldn't let me. I use LastPass to manage passwords, and it would tell me it was logging me in as webmaster, but every time I got into Feedburner it said, "Hello, Karen Ivy." I had the same problem today. I have no idea why Google does that.
Reply all
Reply to author
Forward
0 new messages