Why are'nt people responding to my query..

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Tafadzwa Shelton Sigudu

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Apr 20, 2016, 5:12:56 AM4/20/16

to DSpace Technical Support

I am really in big trouble with my dspace which is giving me an error when i want to submit items...

Sean Carte

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Apr 20, 2016, 5:22:12 AM4/20/16

to Tafadzwa Shelton Sigudu, DSpace Technical Support

On 20 April 2016 at 11:12, Tafadzwa Shelton Sigudu <tasi...@gmail.com> wrote:

I am really in big trouble with my dspace which is giving me an error when i want to submit items...

--

It may be that you need to give more detail regarding your problem. A copy of the error as displayed by the UI is seldom enough.

Have a read through: https://wiki.duraspace.org/display/DSPACE/Mailing+List+Etiquette

Let us know how we can help.

Sean
--

Tim Donohue

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Apr 20, 2016, 10:14:26 AM4/20/16

to dspac...@googlegroups.com

Adding to what Sean mentioned, I'd also recommend this guide towards troubleshooting an error message that you see. You should check your logs for more information (see the guide), and even search our lists to see if it's a common error that others have received:

https://wiki.duraspace.org/display/DSPACE/Troubleshoot+an+error

Tafadzwa Shelton Sigudu

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Apr 21, 2016, 3:08:23 AM4/21/16

to DSpace Technical Support

2016-04-20 19:38:07,197 ERROR org.dspace.submit.step.CompleteStep @ Caught exception in submission step:

java.lang.NullPointerException

at javax.mail.internet.InternetAddress.parse(InternetAddress.java:595)

at javax.mail.internet.InternetAddress.parse(InternetAddress.java:555)

at javax.mail.internet.InternetAddress.<init>(InternetAddress.java:91)

at org.dspace.core.Email.send(Email.java:271)

at org.dspace.workflow.WorkflowManager.notifyOfArchive(WorkflowManager.java:771)

at org.dspace.workflow.WorkflowManager.doState(WorkflowManager.java:659)

at org.dspace.workflow.WorkflowManager.advance(WorkflowManager.java:416)

at org.dspace.workflow.WorkflowManager.doState(WorkflowManager.java:634)

at org.dspace.workflow.WorkflowManager.advance(WorkflowManager.java:407)

at org.dspace.workflow.WorkflowManager.doState(WorkflowManager.java:597)

at org.dspace.workflow.WorkflowManager.advance(WorkflowManager.java:395)

at org.dspace.workflow.WorkflowManager.doState(WorkflowManager.java:556)

at org.dspace.workflow.WorkflowManager.advance(WorkflowManager.java:383)

at org.dspace.workflow.WorkflowManager.advance(WorkflowManager.java:336)

at org.dspace.workflow.WorkflowManager.start(WorkflowManager.java:179)

at org.dspace.submit.step.CompleteStep.doProcessing(CompleteStep.java:96)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:155)

at org.mozilla.javascript.NativeJavaMethod.call(NativeJavaMethod.java:243)

at org.mozilla.javascript.Interpreter.interpretLoop(Interpreter.java:3237)

at org.mozilla.javascript.Interpreter.interpret(Interpreter.java:2394)

at org.mozilla.javascript.InterpretedFunction.call(InterpretedFunction.java:162)

at org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:393)

at org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:2834)

at org.mozilla.javascript.InterpretedFunction.call(InterpretedFunction.java:160)

at org.mozilla.javascript.Context.call(Context.java:538)

at org.mozilla.javascript.ScriptableObject.callMethod(ScriptableObject.java:1833)

at org.mozilla.javascript.ScriptableObject.callMethod(ScriptableObject.java:1803)

at org.apache.cocoon.components.flow.javascript.fom.FOM_JavaScriptInterpreter.handleContinuation(FOM_JavaScriptInterpreter.java:698)

at org.apache.cocoon.components.treeprocessor.sitemap.CallFunctionNode.invoke(CallFunctionNode.java:94)

at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:55)

at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode.invoke(MatchNode.java:87)

at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:78)

at org.apache.cocoon.components.treeprocessor.sitemap.SelectNode.invoke(SelectNode.java:82)

at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:78)

at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode.invoke(PipelineNode.java:143)

at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:78)

at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode.invoke(PipelinesNode.java:81)

at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:239)

at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.buildPipeline(ConcreteTreeProcessor.java:186)

at org.apache.cocoon.components.treeprocessor.TreeProcessor.buildPipeline(TreeProcessor.java:260)

at org.apache.cocoon.components.treeprocessor.sitemap.MountNode.invoke(MountNode.java:107)

at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:78)

at org.apache.cocoon.components.treeprocessor.sitemap.SelectNode.invoke(SelectNode.java:87)