Hello, thank you for reporting this problem.
Initially, please could you provide your DROID log files. On Windows 7 they should be found in c:\Users\<username>\.droid6\logs. You can either upload the droid.log file here, or send to
pro...@nationalarchives.gsi.gov.uk if you'd prefer.
Additionally, can you tell me the exact Java version (e.g. 1.7.0_45) DROID is executing under. To check this, open a Command Prompt by pressing the Windows Start key and typing 'cmd', then entering 'java -version' in the window that appears.
I hope to hear from you soon.
David