Dotcms_3.2.4 installation issues

[Richard Ogidi]

Hi Griffin,

Find in red the output of the following processes

 1.  shutdown your current dotcms server  (...\shutdown.bat)

 I have run shutdown.bat but the message disappears quickly before i can take a closer

   look at the message.

  2.  remove all log files from ...\dotserver\tomcat-8.0.18\webapps\ROOT\dotsecure\logs

all log files have been removed from \dotserver\tomcat-8.0.18\webapps\ROOT\dotsecure\logs

  3.  remove all log files from ...\dotserver\tomcat-8.0.18\logs

all log files have been removed from \dotserver\tomcat-8.0.18\logs

  4.  Output of "java -version"

Error: opening registry key 'Software\JavaSoft\Java Runtime Environment'

   Error: could not find java.dll

   Error: could not find Java SE Runtime Environment.

 5.  Output of "set java"

  Environment variable java not defined

  6.  run bin\deploy-plugins.bat from the same console you ran commands #4 and #5 above

  7.  run bin\startup.bat to startup dotcms from the same console as you ran commands #4 and #5 above

  8.  Send console output from #6 and #7above

The system cannot find the path specified

 9.  Wait a couple of minutes then try to hit dotCMS server from browser

10.  Send URL by copying from browser address bar

http://localhost:8080/

11.  Send copy of error message from the browser

    This site can’t be reached

 localhost refused to connect.

     ERR_CONNECTION_REFUSED

12.  Send copy of all log files located here:  ...\dotserver\tomcat-8.0.18\logs

      Find attached

13.  Send copy of all log files located here:  ...\dotserver\tomcat-8.0.18\webapps\ROOT\dotsecure\logs

No file was seen here

14.  Send a copy of your ...\plugins folder

find attached the root folder as the plugin folder had errors when i tried to attach it

 

--

Best Regards,

Richard Ogidi

Internal Security Officer | Superior Games Limited

| Head Office, No 1 Chief Okupe Estate ,Maryland , Lagos, Nigeria.

Direct Line| 09037755681 | Cell: 08035436136

E-mail : richard.ogidi@superiorgamesng.com

www.superiorgamesng.com
 +234 70040004000

 

[Brent Griffin]

It would appear that java is not installed properly on this machine.  That is the problem here.  dotCMS runs on the Tomcat application server which runs on Java.  Without Java correctly installed, none of it will run.

You need to uninstall Java and do a fresh reinstall of Java JDK 8.

Brent Griffin

Sr. Java Architect

dotCMS

[Richard Ogidi]

Hi Brent,

I have reinstalled jdk 8 and got the following:

1. java -version

C:\Users\lenovo Admin>java -version

java version "1.8.0_73"

Java(TM) SE Runtime Environment (build 1.8.0_73-b02)

Java HotSpot(TM) 64-Bit Server VM (build 25.73-b02, mixed mode)

2. set java

C:\Users\lenovo Admin>set java

[Brent Griffin]

ok, good - now you need to set your JAVA_HOME environment variable.  How to do this will vary slightly based on your version of windows but you can find the general idea here:  https://docs.oracle.com/cd/E19182-01/820-7851/inst_cli_jdk_javahome_t/

Once you set the variable, you will need to shut your cmd prompt and open a new one.

Brent Griffin

Sr. Java Architect

dotCMS

[Richard Ogidi]

Hi Brent,

I have set the JAVA_HOME environment variable.

C:\Users\lenovo Admin>set java

JAVA_HOME=C:\Program Files\Java\jdk1.8.0_73

[Richard Ogidi]

[Nathan Keiter]

We need more information.  If you’ve completed all the instructions from Brent, what does it do now when you try to run it?  Logs, browser experience etc.

 

Nathan

 

Nathan I. Keiter

Lead Network Applications Programmer

Administrative Advisory Council Member

DataSystems

Gettysburg College

Campus Box 2453

717-337-6993

 

Measure your success by the level of service you provide.

Si hoc legere scis nimium eruditionis habes.

--
http://dotcms.com - Open Source Java Content Management
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[richar...@superiorgamesng.com]

Hi Nathan,

It still gives the error 

                       This site can't be reached

                        localhost refused to connect

                        ERR_CONNECTION_REFUSED

Please I have a deadline for monday to setup a website on dotcms. If I can't setup dotcms locally on my pc...then I am doomed.

[Nathan Keiter]

Is dotCMS running?  What is your log saying?  Is port 80 blocked on your machine?

 

Nathan

 

Nathan I. Keiter

Lead Network Applications Programmer

Administrative Advisory Council Member

DataSystems

Gettysburg College

Campus Box 2453

717-337-6993

 

Measure your success by the level of service you provide.

Si hoc legere scis nimium eruditionis habes.

 

To view this discussion on the web visit https://groups.google.com/d/msgid/dotcms/a8601525-3f84-4d01-9626-c2328b5ec4bd%40googlegroups.com.

[Brent Griffin]

Not sure what is the current output from the steps I asked you to perform but if the output above is still accurate, it seems to me that the problem is indicated by this:

  8.  Send console output from #6 and #7above

The system cannot find the path specified

This seems to indicate that you are either not sitting in the proper directory when you are running the bin\startup.bat or that the script file is unable to find something (like java.exe).  Need to get this resolved.  Additional information is needed from you before I can advise further.

Another thing you can do is to see if you have a process running that is tomcat - you can look in the task manager for java.exe.  I don't believe it is running which is why you are unable to connect to the port (because tomcat is not listening on that port because it is not running)

Brent Griffin

Sr. Java Architect

dotCMS

...

[Richard Ogidi]

I Have checked the task manager and there seems to be nothing like java.exe running.

On Fri, Apr 15, 2016 at 1:50 PM, Brent Griffin <brent....@dotcms.com> wrote:

Not sure what is the current output from the steps I asked you to perform but if the output above is still accurate, it seems to me that the problem is indicated by this:

  8.  Send console output from #6 and #7above

The system cannot find the path specified

This seems to indicate that you are either not sitting in the proper directory when you are running the bin\startup.bat or that the script file is unable to find something (like java.exe).  Need to get this resolved.  Additional information is needed from you before I can advise further.

Another thing you can do is to see if you have a process running that is tomcat - you can look in the task manager for java.exe.  I don't believe it is running which is why you are unable to connect to the port (because tomcat is not listening on that port because it is not running)

Brent Griffin

Sr. Java Architect

dotCMS

On Friday, April 15, 2016 at 7:28:58 AM UTC-5, Nathan Keiter wrote:

Is dotCMS running?  What is your log saying?  Is port 80 blocked on your machine?

 

Nathan

 

Nathan I. Keiter

Lead Network Applications Programmer

Administrative Advisory Council Member

DataSystems

Gettysburg College

Campus Box 2453

717-337-6993

 

Measure your success by the level of service you provide.

Si hoc legere scis nimium eruditionis habes.

 

...

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http://dotcms.com - Open Source Java Content Management
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Best Regards,

Richard Ogidi

Internal Security, ICT  Department| Superior Games Limited

| Head Office, No 1 Chief Okupe Estate ,Maryland , Lagos, Nigeria.

Direct Line| 09037755681 | Cell: 08035436136

E-mail : richard.ogidi@superiorgamesng.com

www.superiorgamesng.com
 +234 70040004000

 

[Richard Ogidi]

Hi Brent,

I have configured the character encoding parameters as advised in the other trail.

Finally the log shows that the tables are now being created. But there are still some errors.

find attached the dotcms log, context and server files.

Kindly advice.

[Brent Griffin]

ok, need you to do the following:

1. Use task manager to make sure java.exe is not running
2. Delete all log files located here:  ...\dotserver\tomcat-8.0.18\webapps\ROOT\dotsecure\logs
3. Delete all log files located here: ...\dotserver\tomcat-8.0.18\logs
4. Attempt to start up the dotcms server i.e. ...\bin\startup.bat
5. Zip up and attach all of the log files located here:  ...\dotserver\tomcat-8.0.18\webapps\ROOT\dotsecure\logs
6. Zip up and attach all of the log files located here:  ...\dotserver\tomcat-8.0.18\logs

There are other log files besides what you sent that may provide insight into what is happening here.

Brent Griffin

Sr. Java Architect

dotCMS

On Wednesday, April 20, 2016 at 9:34:24 PM UTC-5, Richard Ogidi wrote:

Hi Brent,

I have configured the character encoding parameters as advised in the other trail.

Finally the log shows that the tables are now being created. But there are still some errors.

find attached the dotcms log, context and server files.

Kindly advice.

On Mon, Apr 18, 2016 at 8:41 AM, Richard Ogidi <richard.ogidi@superiorgamesng.com> wrote:

I Have checked the task manager and there seems to be nothing like java.exe running.

On Fri, Apr 15, 2016 at 1:50 PM, Brent Griffin <brent....@dotcms.com> wrote:

Not sure what is the current output from the steps I asked you to perform but if the output above is still accurate, it seems to me that the problem is indicated by this:

  8.  Send console output from #6 and #7above

The system cannot find the path specified

This seems to indicate that you are either not sitting in the proper directory when you are running the bin\startup.bat or that the script file is unable to find something (like java.exe).  Need to get this resolved.  Additional information is needed from you before I can advise further.

Another thing you can do is to see if you have a process running that is tomcat - you can look in the task manager for java.exe.  I don't believe it is running which is why you are unable to connect to the port (because tomcat is not listening on that port because it is not running)

Brent Griffin

Sr. Java Architect

dotCMS

On Friday, April 15, 2016 at 7:28:58 AM UTC-5, Nathan Keiter wrote:

Is dotCMS running?  What is your log saying?  Is port 80 blocked on your machine?

 

Nathan

 

Nathan I. Keiter

Lead Network Applications Programmer

Administrative Advisory Council Member

DataSystems

Gettysburg College

Campus Box 2453

717-337-6993

 

Measure your success by the level of service you provide.

Si hoc legere scis nimium eruditionis habes.

 

...

To unsubscribe from this group and all its topics, send an email to dotcms+unsubscribe@googlegroups.com.

--

[Richard Ogidi]

Hi Brent,

1. I have check the task manager and there is nothing like Java.exe running.

2. I have delete all logs as requested.

3.I have attempted to started dotcms

4. Find attached the log files as requested.

On Thu, Apr 21, 2016 at 1:52 PM, Brent Griffin <brent....@dotcms.com> wrote:

ok, need you to do the following:

1. Use task manager to make sure java.exe is not running
2. Delete all log files located here:  ...\dotserver\tomcat-8.0.18\webapps\ROOT\dotsecure\logs
3. Delete all log files located here: ...\dotserver\tomcat-8.0.18\logs
4. Attempt to start up the dotcms server i.e. ...\bin\startup.bat
5. Zip up and attach all of the log files located here:  ...\dotserver\tomcat-8.0.18\webapps\ROOT\dotsecure\logs
6. Zip up and attach all of the log files located here:  ...\dotserver\tomcat-8.0.18\logs

There are other log files besides what you sent that may provide insight into what is happening here.

Brent Griffin

Sr. Java Architect

dotCMS

On Wednesday, April 20, 2016 at 9:34:24 PM UTC-5, Richard Ogidi wrote:

Hi Brent,

I have configured the character encoding parameters as advised in the other trail.

Finally the log shows that the tables are now being created. But there are still some errors.

find attached the dotcms log, context and server files.

Kindly advice.

On Mon, Apr 18, 2016 at 8:41 AM, Richard Ogidi <richar...@superiorgamesng.com> wrote:

I Have checked the task manager and there seems to be nothing like java.exe running.

On Fri, Apr 15, 2016 at 1:50 PM, Brent Griffin <brent....@dotcms.com> wrote:

Not sure what is the current output from the steps I asked you to perform but if the output above is still accurate, it seems to me that the problem is indicated by this:

  8.  Send console output from #6 and #7above

The system cannot find the path specified

This seems to indicate that you are either not sitting in the proper directory when you are running the bin\startup.bat or that the script file is unable to find something (like java.exe).  Need to get this resolved.  Additional information is needed from you before I can advise further.

Another thing you can do is to see if you have a process running that is tomcat - you can look in the task manager for java.exe.  I don't believe it is running which is why you are unable to connect to the port (because tomcat is not listening on that port because it is not running)

Brent Griffin

Sr. Java Architect

dotCMS

On Friday, April 15, 2016 at 7:28:58 AM UTC-5, Nathan Keiter wrote:

Is dotCMS running?  What is your log saying?  Is port 80 blocked on your machine?

 

Nathan

 

Nathan I. Keiter

Lead Network Applications Programmer

Administrative Advisory Council Member

DataSystems

Gettysburg College

Campus Box 2453

717-337-6993

 

Measure your success by the level of service you provide.

Si hoc legere scis nimium eruditionis habes.

 

...

To unsubscribe from this group and all its topics, send an email to dotcms+un...@googlegroups.com.

--

[Richard Ogidi]

Hi Brent,

Also find attached screenshot of services and details from the task manager.

[Brent Griffin]

Ok, so your problem is that tomcat is unable to startup as shown in the catalina log file entry here:

21-Apr-2016 17:21:49.420 SEVERE [main] org.apache.catalina.core.StandardServer.await StandardServer.await: create[208.250.1.102:8005]: 

 java.net.BindException: Cannot assign requested address: JVM_Bind

at java.net.DualStackPlainSocketImpl.bind0(Native Method)

at java.net.DualStackPlainSocketImpl.socketBind(DualStackPlainSocketImpl.java:106)

at java.net.AbstractPlainSocketImpl.bind(AbstractPlainSocketImpl.java:387)

at java.net.PlainSocketImpl.bind(PlainSocketImpl.java:190)

at java.net.ServerSocket.bind(ServerSocket.java:375)

at java.net.ServerSocket.<init>(ServerSocket.java:237)

at org.apache.catalina.core.StandardServer.await(StandardServer.java:420)

at org.apache.catalina.startup.Catalina.await(Catalina.java:713)

at org.apache.catalina.startup.Catalina.start(Catalina.java:659)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:497)

at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:351)

at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:485)

This indicates that tomcat is not able to bind to port 8005 using this ip address:  208.250.1.102

Now there could be multiple causes for this problem:

1.  Another process is already listening on this port.

        You could use "netstat -a -n" to see what other processes might already be using this port

2.  You have some type of networking configuration issue on this machine - need to verify that 208.250.1.102 is the right ip address for this computer and that this computer resolves this address to itself.  

        "ipconfig /all" will show you all of the network configuration

        "tracert 208.250.1.102" should resolve directly to your machine (i.e. 1 hop)

3.  I believe that an active firewall may actually cause this problem as well.  You would need to make sure that java.exe is permitted to accept connections on this port.

4.  There could also be permission issues but it would be unusual for a port in this range

We have extensively tested on windows and know that dotCMS runs well on windows.  I do believe that these issues are directly related to configuration / environment on your machine.  (e.g. like java previously not being installed correctly)  I would encourage you to google using the log file entry above and see what solutions others have found with this same error. i.e. http://stackoverflow.com/questions/10734183/tomcat-wont-start-java-net-bindexception-cannot-assign-requested-address

Hope this moves you forward,

Brent Griffin

Sr. Java Architect

dotCMS

On Thursday, April 21, 2016 at 12:10:19 PM UTC-5, Richard Ogidi wrote:

Hi Brent,

1. I have check the task manager and there is nothing like Java.exe running.

2. I have delete all logs as requested.

3.I have attempted to started dotcms

4. Find attached the log files as requested.

On Thu, Apr 21, 2016 at 1:52 PM, Brent Griffin <brent....@dotcms.com> wrote:

ok, need you to do the following:

1. Use task manager to make sure java.exe is not running
2. Delete all log files located here:  ...\dotserver\tomcat-8.0.18\webapps\ROOT\dotsecure\logs
3. Delete all log files located here: ...\dotserver\tomcat-8.0.18\logs
4. Attempt to start up the dotcms server i.e. ...\bin\startup.bat
5. Zip up and attach all of the log files located here:  ...\dotserver\tomcat-8.0.18\webapps\ROOT\dotsecure\logs
6. Zip up and attach all of the log files located here:  ...\dotserver\tomcat-8.0.18\logs

There are other log files besides what you sent that may provide insight into what is happening here.

Brent Griffin

Sr. Java Architect

dotCMS

On Wednesday, April 20, 2016 at 9:34:24 PM UTC-5, Richard Ogidi wrote:

Hi Brent,

I have configured the character encoding parameters as advised in the other trail.

Finally the log shows that the tables are now being created. But there are still some errors.

find attached the dotcms log, context and server files.

Kindly advice.

On Mon, Apr 18, 2016 at 8:41 AM, Richard Ogidi <richard.ogidi@superiorgamesng.com> wrote:

I Have checked the task manager and there seems to be nothing like java.exe running.

On Fri, Apr 15, 2016 at 1:50 PM, Brent Griffin <brent....@dotcms.com> wrote:

Not sure what is the current output from the steps I asked you to perform but if the output above is still accurate, it seems to me that the problem is indicated by this:

  8.  Send console output from #6 and #7above

The system cannot find the path specified

This seems to indicate that you are either not sitting in the proper directory when you are running the bin\startup.bat or that the script file is unable to find something (like java.exe).  Need to get this resolved.  Additional information is needed from you before I can advise further.

Another thing you can do is to see if you have a process running that is tomcat - you can look in the task manager for java.exe.  I don't believe it is running which is why you are unable to connect to the port (because tomcat is not listening on that port because it is not running)

Brent Griffin

Sr. Java Architect

dotCMS

On Friday, April 15, 2016 at 7:28:58 AM UTC-5, Nathan Keiter wrote:

Is dotCMS running?  What is your log saying?  Is port 80 blocked on your machine?

 

Nathan

 

Nathan I. Keiter

Lead Network Applications Programmer

Administrative Advisory Council Member

DataSystems

Gettysburg College

Campus Box 2453

717-337-6993

 

Measure your success by the level of service you provide.

Si hoc legere scis nimium eruditionis habes.

 

...

To unsubscribe from this group and all its topics, send an email to dotcms+unsubscribe@googlegroups.com.

--

[Richard Ogidi]

Hi Brent,

Thanks for your response so far.

1. Find the output for netstat -a -n, ipconfig / all and tracert 208.250.1.102 attached below

2. My Firewall settings are not active.

3. You would need to make sure that java.exe is permitted to accept connections on this port.

Please how do i tho this?

...

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[Brent Griffin]

Ok, it is clear that the problem is this line in your server.xml file:

<Server address="208.250.1.102" port="8005" shutdown="SHUTDOWN" debug="0">

This IP address does not belong to the machine you are running on.  That is why the socket is failing to bind to that ip address and port combination.

Not sure where that IP address came from but it seems to me that you did not start from a clean copy of our distribution.  It also seems to me that given the issues you have experienced with improperly installed java, wrong db encoding, and now network configuration that you should consider our cloud offering.  Our cloud offering would provide you the functionality of dotCMS without have to deal with these type of system administration details.

You can find more information about our cloud offering here:  https://dotcms.com/products/cloud/

Brent Griffin

Sr. Java Architect

dotCMS

On Friday, April 22, 2016 at 10:47:04 AM UTC-5, Richard Ogidi wrote:

Hi Brent,

...

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--

Best Regards,

Richard Ogidi

Internal Security, ICT  Department| Superior Games Limited

| Head Office, No 1 Chief Okupe Estate ,Maryland , Lagos, Nigeria.

Direct Line| 09037755681 | Cell: 08035436136

E-mail : richard.ogidi@superiorgamesng.com

www.superiorgamesng.com
 +234 70040004000

 

--

Best Regards,

Richard Ogidi

Internal Security, ICT  Department| Superior Games Limited

| Head Office, No 1 Chief Okupe Estate ,Maryland , Lagos, Nigeria.

Direct Line| 09037755681 | Cell: 08035436136

E-mail : richard.ogidi@superiorgamesng.com

...

[Richard Ogidi]

Hi Brent,

1. Dotcms has started running on my pc.

I changed the server parameters to the ip of my computer and it worked.

 I am very happy and grateful for the support you have given so far.

Thank You.

2. We have an Azure platform that we want to use to host the dotCMS website that was shut down by our former host.

We have received the following  data files for the website from our former host:

DotCMS server running the web apps

Frontend web server running apache proxy.

I am working on setting up dotCMS community edition on the Azure platform. 

What i don't know is how to use these files so that the website would be up and running.

; the data we have.

...

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...

[Brent Griffin]

Getting things setup like this will require you to learn some details of how the system works.  On the dotcms side, I would suggest that you use this as a reference:  http://dotcms.com/docs/latest/upgrading-dotcms  I know that you are technically not upgrading dotCMS but many of the same things apply.  For example, the "Backup Your Existing Site" section points out the three datasets needed to run dotCMS (DB, assets, and ElasticSearch indexes).

A good general reference for you is here:  http://dotcms.com/docs/latest/administration

As it relates to you Apache configuration, you will need to consult their documentation and post any specific questions you have here in this forum.

Really not trying to be a salesperson here but unless you are an experienced system administrator and really want to learn details of how dotCMS works and how to administer it, I would suggest you consider our cloud offering - https://dotcms.com/products/cloud/

...

To unsubscribe from this group and all its topics, send an email to dotcms+unsubscribe@googlegroups.com.

To post to this group, send email to dot...@googlegroups.com.

To view this discussion on the web visit https://groups.google.com/d/msgid/dotcms/6f9567a4-c36a-4517-a286-4b2a96f564e4%40googlegroups.com.

For more options, visit https://groups.google.com/d/optout.

--

Best Regards,

Richard Ogidi

Internal Security, ICT  Department| Superior Games Limited

| Head Office, No 1 Chief Okupe Estate ,Maryland , Lagos, Nigeria.

Direct Line| 09037755681 | Cell: 08035436136

E-mail : richard.ogidi@superiorgamesng.com

www.superiorgamesng.com
 +234 70040004000

 

...