In message <VxG7pE4V...@end.of.the.universe>, Bill
<
Billa...@gmail.com> writes
I have to say that, for quite a long time, I haven't really been getting
that much spam. All I can put it down to is the fact that I lead a
relatively virtuous life.
>
>When I had moved to Plusnet, Demon sent me an invoice for the next
>month's subscription. I responded with a pleasant but firm letter
>telling them the date I had left. I have now received a further
>statement from them informing me that they now owe me for the 7 days
>that they had previously charged for after my actual leaving date and
>cancelling the September invoice.
>It seemed to me to be straightforward and honourable. The only thing is
>that I haven't yet received any actual cash back, but I'm pretty cool
>with that, as the saying goes.
It's nice to have it confirmed that Demon's policy is to automatically
refund unused subs. This is in contrast to BT not refunding any of an
up-front one-year payment for line rental (now £205, I think). My
payment expires at the beginning of December, and with my transfer to
Plusnet (internet + phone) it looked like I would be losing around £50
of it. However, there is still no sign of the Plusnet service becoming
available - and if things drag on, I could well have the satisfaction of
using up most or all of the £50 while still with BT. [Mental note: Make
sure I cancel any continuing direct debit, just in case I'm still with
BT when the renewal date comes up.]
--
Ian