cannot run cytoscape3.4.0
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Robin 高
Sep 1, 2016, 10:30:23 AM9/1/16
to cytoscape-helpdesk
Hi,everyone,I have installed Java SE Runtime Environment 8u101 X64 and cytoscape 3.4.0 X64,however,when I run the app,there are errors happend showed by pic,i need help!
alex.pico
Sep 2, 2016, 8:51:24 PM9/2/16
to cytoscape-helpdesk
Hi Robin,
First thought is that you have a permission issue on your machine. Maybe you need to be logged into an admin account to install and run Cytoscape?
Next thought is that the installation failed. Maybe try a fresh download of the installer and reinstall the application?
Final thought is to run the troubleshooting script from Cytoscape and provide us with the output: http://www.cytoscape.org/troubleshooting.html
Hope this helps!
- Alex
First thought is that you have a permission issue on your machine. Maybe you need to be logged into an admin account to install and run Cytoscape?
Next thought is that the installation failed. Maybe try a fresh download of the installer and reinstall the application?
Final thought is to run the troubleshooting script from Cytoscape and provide us with the output: http://www.cytoscape.org/troubleshooting.html
Hope this helps!
- Alex
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