Cytoscape App Store is down

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Barry Demchak

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Feb 1, 2016, 11:45:14 AM2/1/16
to cytoscape...@googlegroups.com, cytoscape...@googlegroups.com, cytoscap...@googlegroups.com

Dear Cytoscape Users –

 

For some reason, the Cytoscape Store has started returning errors for many/most app downloads. If you are experiencing problems downloading from either Cytoscape or the App Store itself, please stand by while we understand and fix this problem.

 

Sorry for the inconvenience.

 

(As a temporary workaround, if you’re desperate for an app this morning, please e-mail me directly (idekerlab...@gmail.com) and I’ll do my best to acquire it and e-mail it to you directly.)

 

vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

: Barry Demchak, PhD

: National Resource for Network Biology (NRNB)

: UC San Diego

: Department of Medicine

: Medical Sciences Research (MSR) Building, Room 3A15

: https://sosa.ucsd.edu/confluence/display/~bdemchak/Home

: Land line: (858) 822-4756, Mobile: (858) 452-8700

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

 

Barry Demchak

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Feb 1, 2016, 2:18:27 PM2/1/16
to cytoscape-helpdesk, cytoscape...@googlegroups.com, cytoscap...@googlegroups.com

Hi  again, Cytoscape Users --


The App Store is now back to its happy downloading self again. 


As it turns out, there was a very rare bug in the App Store, and it showed up (for the first time since the App Store was released 3 years ago) last night. We think we have solved the problem. Please let us know if you have any problems with it.


Again, sorry for any inconvenience.

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