Invalid api message - multi host licence

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Jennie05

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Jun 30, 2016, 2:43:00 AM6/30/16
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Some of my team are getting the Api is invalid message as of this week on one of our sites.  we currently own a multi host licence and have not amended anything.

the domains were set up on your system a few years ago without the www.prefix and it has all worked perfectly until this week.

Before I start changing the names in your set up ie from domain.co.uk to www.domain.co.uk can you please explain why this has only just started happening when we haven't changed anything our end?

A speedy reply would be most appreciated.

Jennie

Axel Maroudas

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Jun 30, 2016, 5:22:39 AM6/30/16
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Hello Jennie,


it seems there was some internal caching issue. We have cleared the cache and it seems to be working fine now.

Let me know if there is something else I can help you with


thanx

/axel

-- 
Axel Maroudas
Software Engineer

CIVIC
12 South Charlotte Street
Edinburgh
EH2 4AX

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