Civicuk Coookie Control: Sorry this API key is not valid

[Mike Cronk]

I have checked the domain names we are using and despite re-generating the two lots of code I am still getting this error message.  The url is www.pennysmilldesigns.co.uk and API is bf9dd7797b360071a144f88ca7adf879da83a617

Mike

[Gerasimos Tzoganis]

Hello,

I can see Cookie Control working fine on that domain. However, since it is a free apikey it will not work on any other domain, including the domain without the www (pennysmilldesigns.co.uk), and I suppose that is where you get the error from.

Please consider setting up a redirect from that domain to the one with the www. You can find instructions on how to do that here. 

Or you could buy a paid license which works on the base domain and all subdomains by default.

Kind regards,

Gerasimos

[Mike Cronk]

Thanks Gerasimos.  I see what you mean.  Is there a way to delete the API file I have started under the usb-domain www.pennysmilldesigns.co.uk and start again with main domain pennysmilldesigns.co.uk?

I should add I have set up and tried the re-direct file pennysmilldesigns.co.uk to www.pennysmilldesigns.co.uk without success.  Starting again may be easier

Mike

[Mike Cronk]

Hi Gerasimos, it all seems to be working fine now.  Thanks for your help.

Mike