Cannot get concerto to run

[Darrell Troth]

I went into hospital for a month, come back and concerto won't run. Tried several fixes but got nothing. The surgery was on my foot, but feel like a lobotomy as I've reinstalled everything (LAMP on ubuntu 18 and 16) and get nothing. I can't really get to a straight answer after installation from this forum. Could somebody please lead me to a what to do after install so I can troubleshoot? this is to be ready to deploy next week.

[Marvin Frederickson]

What do you mean "you get nothing"?  Error messages and logs would help.  /var/log/apache2/error.log /usr/share/concerto/log/production.log

On Mon, Jul 16, 2018 at 9:33 AM, Darrell Troth <darrel...@gmail.com> wrote:

I went into hospital for a month, come back and concerto won't run. Tried several fixes but got nothing. The surgery was on my foot, but feel like a lobotomy as I've reinstalled everything (LAMP on ubuntu 18 and 16) and get nothing. I can't really get to a straight answer after installation from this forum. Could somebody please lead me to a what to do after install so I can troubleshoot? this is to be ready to deploy next week.

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[mecr...@gmail.com]

Your post came in while I was typing mine about the latest updates breaking concerto. Your problem may be related. I broke my initial install totally and reinstalled from scratch, restoring a mysql backup from the first install. That didn't work, but rolling the packages listed in my other post back to the previous versions I was running got it going again.

[Darrell Troth]

Finally got apache configured and got an error from passenger. Looked it up and ruby can't install MagickWand. Have tried various suggestions but keep getting rmagick (2.16.0 and bundler cannot continue. Anybody got this fixed? Didn't have this problem with initial install of concerto last year.

[Marvin Frederickson]

Can you send me a screenscrape of the error, or that log file that it mentions?

Have you tried this? https://stackoverflow.com/a/12505373/1778068

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[Darrell Troth]

This shows the error logs and the same error in terminal. Am looking into the brew method, but not clear about the .bash_profile.

On Monday, July 16, 2018 at 12:33:13 PM UTC-5, Darrell Troth wrote:

[Marvin Frederickson]

To be clear, I don't think you'd be using the brew method because that is for Macs.  I think you just need to load the libs needed for the Ubuntu solution that was listed.

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[Darrell Troth]

will try them. Thanks.

On Monday, July 16, 2018 at 12:33:13 PM UTC-5, Darrell Troth wrote:

[Darrell Troth]

tried them, but still will not install magickwand. Any other solutions?

On Monday, July 16, 2018 at 12:33:13 PM UTC-5, Darrell Troth wrote:

[Marvin Frederickson]

these (which came from our installing from source docs: https://github.com/concerto/concerto/wiki/Installing-Concerto-2)?

sudo apt-get install imagemagick librmagick-ruby ruby-rmagick libmagickcore-dev libmagickwand-dev 

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[Marvin Frederickson]

do you have 6 or 7 installed?

ll /usr/include/ImageMagick-6

ll /usr/include/ImageMagick-7

which one has files?

On Tue, Jul 17, 2018 at 1:06 PM, Marvin Frederickson <marvin.fr...@gmail.com> wrote:

these (which came from our installing from source docs: https://github.com/concerto/concerto/wiki/Installing-Concerto-2)?

sudo apt-get install imagemagick librmagick-ruby ruby-rmagick libmagickcore-dev libmagickwand-dev 

On Tue, Jul 17, 2018 at 11:40 AM, Darrell Troth <darrel...@gmail.com> wrote:

tried them, but still will not install magickwand. Any other solutions?

On Monday, July 16, 2018 at 12:33:13 PM UTC-5, Darrell Troth wrote:

I went into hospital for a month, come back and concerto won't run. Tried several fixes but got nothing. The surgery was on my foot, but feel like a lobotomy as I've reinstalled everything (LAMP on ubuntu 18 and 16) and get nothing. I can't really get to a straight answer after installation from this forum. Could somebody please lead me to a what to do after install so I can troubleshoot? this is to be ready to deploy next week.

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[Darrell Troth]

ImageMagick-7

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[Marvin Frederickson]

And 

ll /usr/include/ImageMagick-7/wand/MagickWand.h

shows the file?

On Tue, Jul 17, 2018 at 1:24 PM, Darrell Troth <darrel...@gmail.com> wrote:

ImageMagick-7

On Tue, Jul 17, 2018 at 4:09 PM, Marvin Frederickson <marvin.fr...@gmail.com> wrote:

do you have 6 or 7 installed?

ll /usr/include/ImageMagick-6

ll /usr/include/ImageMagick-7

which one has files?

On Tue, Jul 17, 2018 at 1:06 PM, Marvin Frederickson <marvin.fr...@gmail.com> wrote:

these (which came from our installing from source docs: https://github.com/concerto/concerto/wiki/Installing-Concerto-2)?

sudo apt-get install imagemagick librmagick-ruby ruby-rmagick libmagickcore-dev libmagickwand-dev 

On Tue, Jul 17, 2018 at 11:40 AM, Darrell Troth <darrel...@gmail.com> wrote:

tried them, but still will not install magickwand. Any other solutions?

On Monday, July 16, 2018 at 12:33:13 PM UTC-5, Darrell Troth wrote:

I went into hospital for a month, come back and concerto won't run. Tried several fixes but got nothing. The surgery was on my foot, but feel like a lobotomy as I've reinstalled everything (LAMP on ubuntu 18 and 16) and get nothing. I can't really get to a straight answer after installation from this forum. Could somebody please lead me to a what to do after install so I can troubleshoot? this is to be ready to deploy next week.

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[andrewp...@googlemail.com]

I don't know if this will help, but.... I've struggled to get things working on Ubuntu 18... 

These are the steps I use to create a clean install on Ubuntu 17.10 server;

sudo apt-get update

sudo apt-get upgrade

sudo curl -k get.concerto-signage.org/add_repo.sh | sh

sudo apt-get install concerto-full

sudo nano /etc/apache2/sites-available/concerto.conf

sudo a2ensite concerto

sudo a2dissite 000-default

sudo systemctl reload apache2

sudo apt-get install libreoffice

sudo apt-get install imagemagick

sudo apt-get install -y dirmngr gnupg

sudo apt-key adv --keyserver hkp://keyserver.ubuntu.com:80 --recv-keys 561F9B9CAC40B2F7

sudo apt-get install -y apt-transport-https ca-certificates

sudo sh -c 'echo deb https://oss-binaries.phusionpassenger.com/apt/passenger xenial main > /etc/apt/sources.list.d/passenger.list'

sudo apt-get update

sudo apt-get install -y libapache2-mod-passenger

sudo a2enmod passenger

sudo apache2ctl restart

cd /usr/share/concerto/

sudo RAILS_ENV=production /usr/share/concerto/bin/bundle install

sudo RAILS_ENV=production bundle exec rake assets:precompile

[Darrell Troth]

why are you nano(ing) the concerto.conf file? adding something to it? curious

On Monday, July 16, 2018 at 12:33:13 PM UTC-5, Darrell Troth wrote:

[Andrew Potts]

Yeah, just correcting the server name (as per instructions on the wiki)

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[Darrell Troth]

I followed your Ubuntu 17 instructions and it WORKS!!!!!!!!!!! Thanks so much!

On Monday, July 16, 2018 at 12:33:13 PM UTC-5, Darrell Troth wrote:

[Andrew Potts]

Glad I could help.... It drove me mad for ages because I didn't want to run it from the virtual image.

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[Darrell Troth]

Exactly!

On Wed, Jul 18, 2018 at 11:59 AM, 'Andrew Potts' via Concerto Digital Signage <concerto-dig...@googlegroups.com> wrote:

Glad I could help.... It drove me mad for ages because I didn't want to run it from the virtual image.

On Wed, 18 Jul 2018, 17:56 Darrell Troth, <darrel...@gmail.com> wrote:

I followed your Ubuntu 17 instructions and it WORKS!!!!!!!!!!! Thanks so much!

On Monday, July 16, 2018 at 12:33:13 PM UTC-5, Darrell Troth wrote:

I went into hospital for a month, come back and concerto won't run. Tried several fixes but got nothing. The surgery was on my foot, but feel like a lobotomy as I've reinstalled everything (LAMP on ubuntu 18 and 16) and get nothing. I can't really get to a straight answer after installation from this forum. Could somebody please lead me to a what to do after install so I can troubleshoot? this is to be ready to deploy next week.

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[Baylink]

Would you two gents mind expanding on "I don't want to run it in a VM"?

Cause I'm writing the User Manual right now, and my advice to people is "Run the VM, unless you just can't (no hardware for VM) or you have a specific reason not to want to."

[Darrell Troth]

For me its the fact that I'm using hardware that would not really be effective with the VM. It is easy (VERY), but I'm using pc's that really can't handle it as effectively. Plus, I had trouble sorting this out, and I'm not new to linux, but am to ruby, and have to get non Linux folks to be able to do things like updates, etc.

[Andrew Potts]

It's just my best practice to run from a clean image, I do actually run from a VM (I've actually got a few instances running on different virtual platforms)

On Fri, 20 Jul 2018, 03:01 Baylink, <allthegooodn...@gmail.com> wrote:

Would you two gents mind expanding on "I don't want to run it in a VM"?

Cause I'm writing the User Manual right now, and my advice to people is "Run the VM, unless you just can't (no hardware for VM) or you have a specific reason not to want to."

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