We have a small problem with some of our users working offsite. They
have to go via their building Lan into a Wan before they get to our
Tandem "K" system.
They have endless problems getting sesions while we that work onsite
where the system is situated have no problems.
When they get into our Lan they access the system exactly the way we
do. Obviously they take sligtly longer. The message that gets
generated in Viewpt when they can't get a session is as follows:
2002-11-28 15:39:04 \IPARB0.$ZTN2:13163693 TANDEM.TELSERV.D40 008
Socket read
error file number 34 terminal #PTVU0LC address 10.32.17.74 - EOF
detected
Cause:
Effect:
Recovery:
Is there anyone that knows of a fix or a change in config to resolve
this?
Regards
Philip Kuhn
pku...@fnb.co.za
cheers
pku...@fnb.co.za wrote in message news:<1dc7eaa7.02112...@posting.google.com>...
If the problem is intermittent I would be looking at the connection from
their LAN into the router feeding them to the WAN. Do they connect to
anything else on the "Tandem" LAN and is that a problem too? Try a
different port and patch cable and see if the problem clears up (and
likewise on the Tandem side of the WAN).
If they never connect I would check out to see if one of the
WAN-attached routers is running a firewall and telnet isn't enabled.
This is common in some of the low-end routers available today.
I doubt timing is an issue as I regularly run through a VPN via a 56K
dialup with no problems. You could do some tracing but I suspect all
you'll see is that the TCP session ends so it gets reset
Dave