PhillipJones <
pjon...@comcast.net> wrote:
> gtr wrote:
> > On 2012-10-20 23:09:37 +0000, Erilar said:
> >
> >> I've been using it for so long that I don't know how many versions I've
> >> gone through, but it seems to me I didn't always have to pay for
> >> upgrades.
> >> However, GC is one of the shining three software programs I use regularly
> >> that has never thrown out a useful feature with an upgrade, unlike
> >> many WP
> >> and all OS "up"grades.
> >
> > I've been using it so long, practically since its inception, that
> > whenever I have to cough up some update/upgrade fee I wouldn't even
> > hesitate: I owe him.
> >
> > Also great cserve.
> >
> About the only company left that backs up their product. Often if you
> find a bug report to him and he verifies a fix in, in usually 2-3 days
> some problems might take longer.
>
> One company that use to have as good a support was the makers of
> Interarchy (use to be anarchie) but recent email to support have not
> been returned. I'm wondering if they have gone out of business.
That would be a shame, still - they're not the original devs, IIRC.
Certainly not the original company. I fondly recall Stairways Software -
now that was a great Mac software company with excellent support. I miss
you Anarchie!
Speaking of such matters - it saddened me to discover last year the
developer of USB Overdrive seems to have dropped off the map. Thankfully
v10.4.8 still works for me as I'm still using OSX 10.6, because the
newer version of USBO is missing features, plagued by bugs and silence
on the dev's part :-(
I just wish I hadn't paid for the new version of USBO last year only to
immediately discover the dev is MIA, and has been for some time. Unless
this is the result of some tragedy, shareware authors ought to stop
sales of products with known serious issues, if they're unable to
continue support. Or at least make the lack of support and existing
known issues clear to any new customers as part of every new sale.
Anyway, getting back on track - I have to say Ambrosia Software has
always been good support-wise over their many years of operation. They
must've been going almost as long as GC's dev, now. *heads off to Google
this*