USB won't boot

[ray.he...@gmail.com]

I just received the Colorhug2 but the USB drive won't boot.  I'm running a Dell XPS13 with Ubuntu 17.10 in UEFI.  Can't I just install the colorhug calibration files on Ubuntu?  Is there a UEFI image available?

[ray.he...@gmail.com]

I installed the colorhug software from Ubuntu's repository and it finds the device and updated the firmware.  The issue now is that the calibration always fails about half-way through on medium setting and won't even start on high.

in the terminal I get this error: calibration failed with code 4: failed to get filename for colprof

Is this the right place for official support?

[Richard Hughes]

On 31 January 2018 at 15:35, <ray.he...@gmail.com> wrote:
> in the terminal I get this error: calibration failed with code 4: failed to
> get filename for colprof

Is argyllcms installed? You should be able to use the LiveUSB drive in
"legacy" boot mode.

Richard.