A SaaS application is a business service that :
- is immediately accessible after a self-service sign-in (on the Web or on Mobile)
- can scale up/down to the number of users you want without friction
- is pay-per-use (most of the time on a per month.user basis)
SaaS applications are mostly delivered via the Web, but this is not mandatory. For instance, Spotify which is a SaaS music service, is distributed only in native packaging (for Desktop and Mobiles/Tablets). I'm sure we can expect many business applications to be distributed that way (especially using Tablets).
A Web application is any application that is accessible via a Web browse. Be it on the Internet or on a Intranet. It's 'Web nature' doesn't give it the properties of a SaaS application.
Cheers,
Nicolas
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Nicolas Fonrose | Teevity | Founder
Cloud costs monitoring, analytics and management
twitter - @nfonrose / @teevity