Kaltura cannot access media files
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seema cyriac
Dec 19, 2014, 5:48:16 AM12/19/14
to canvas-l...@googlegroups.com
Hello
We are unable to upload files in kaltura, getting this message while trying to upload file. Media Comment Application failed to load. Please try again.
Also tried to access media files using url/media_objects/filename. It doesnt display file, shows staus loading ..
Error details below
undefined method `content' for nil:NilClass
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/lib/kaltura/kaltura_client_v3.rb:186:in `startSession'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/lib/kaltura/kaltura_client_v3.rb:95:in `media_sources'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/models/media_object.rb:229:in `media_sources'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/lib/api/v1/media_object.rb:24:in `media_object_api_json'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/controllers/media_objects_controller.rb:91:in `show'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/base.rb:1333:in `perform_action'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/filters.rb:617:in `call_filters'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/filters.rb:638:in `block in run_before_filters'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/controllers/application_controller.rb:153:in `set_locale'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activesupport/lib/active_support/callbacks.rb:178:in `evaluate_method'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/filters.rb:186:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/filters.rb:635:in `run_before_filters'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/filters.rb:615:in `call_filters'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/filters.rb:610:in `perform_action_with_filters'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/benchmarking.rb:68:in `block in perform_action_with_benchmark'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activesupport/lib/active_support/core_ext/benchmark.rb:17:in `block in ms'
/usr/lib/ruby/1.9.1/benchmark.rb:295:in `realtime'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activesupport/lib/active_support/core_ext/benchmark.rb:17:in `ms'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/benchmarking.rb:68:in `perform_action_with_benchmark'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/rescue.rb:160:in `perform_action_with_rescue'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/flash.rb:151:in `perform_action_with_flash'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/base.rb:532:in `process'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/filters.rb:606:in `process_with_filters'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/compass-rails-1.0.3/lib/compass-rails/railties/2_3.rb:9:in `process_with_compass'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/oauth-instructure-0.4.10/lib/oauth/request_proxy/action_controller_request.rb:72:in `process_with_oauth'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/base.rb:391:in `process'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/base.rb:386:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/routing/route_set.rb:438:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/dispatcher.rb:87:in `dispatch'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/dispatcher.rb:121:in `_call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/dispatcher.rb:130:in `block in build_middleware_stack'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activerecord/lib/active_record/query_cache.rb:29:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activerecord/lib/active_record/query_cache.rb:29:in `block in call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activerecord/lib/active_record/connection_adapters/abstract/query_cache.rb:34:in `cache'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activerecord/lib/active_record/query_cache.rb:9:in `cache'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activerecord/lib/active_record/query_cache.rb:28:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activerecord/lib/active_record/connection_adapters/abstract/connection_pool.rb:361:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/sass-3.2.3/lib/sass/plugin/rack.rb:54:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/string_coercion.rb:25:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/rack-1.1.3/lib/rack/head.rb:9:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/rack-1.1.3/lib/rack/methodoverride.rb:24:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/params_parser.rb:15:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/plugins/respondus_soap_endpoint/lib/respondus_api_middleware.rb:64:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/middleware/prevent_non_multipart_parse.rb:32:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/lib/canvas/request_throttle.rb:58:in `block in call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/lib/canvas/request_throttle.rb:229:in `reserve_capacity'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/lib/canvas/request_throttle.rb:54:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/middleware/stats_timing.rb:8:in `block in call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activesupport/lib/active_support/core_ext/benchmark.rb:17:in `block in ms'
/usr/lib/ruby/1.9.1/benchmark.rb:295:in `realtime'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activesupport/lib/active_support/core_ext/benchmark.rb:17:in `ms'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/middleware/stats_timing.rb:8:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/lib/request_context_generator.rb:34:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/encrypted_cookie_store-instructure-1.0.5/lib/encrypted_cookie_store.rb:36:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/middleware/sessions_timeout.rb:22:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/middleware/load_account.rb:12:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/failsafe.rb:26:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/rack-1.1.3/lib/rack/lock.rb:11:in `block in call'
<internal:prelude>:10:in `synchronize'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/rack-1.1.3/lib/rack/lock.rb:11:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/dispatcher.rb:106:in `call'
/var/lib/gems/1.9.1/gems/passenger-4.0.33/lib/phusion_passenger/rack/thread_handler_extension.rb:77:in `process_request'
/var/lib/gems/1.9.1/gems/passenger-4.0.33/lib/phusion_passenger/request_handler/thread_handler.rb:141:in `accept_and_process_next_request'
/var/lib/gems/1.9.1/gems/passenger-4.0.33/lib/phusion_passenger/request_handler/thread_handler.rb:109:in `main_loop'
/var/lib/gems/1.9.1/gems/passenger-4.0.33/lib/phusion_passenger/request_handler.rb:440:in `block (3 levels) in start_threads'
Can anyone help on this issue please..
Thanks in advance
Seema
We are unable to upload files in kaltura, getting this message while trying to upload file. Media Comment Application failed to load. Please try again.
Also tried to access media files using url/media_objects/filename. It doesnt display file, shows staus loading ..
Error details below
undefined method `content' for nil:NilClass
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/lib/kaltura/kaltura_client_v3.rb:186:in `startSession'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/lib/kaltura/kaltura_client_v3.rb:95:in `media_sources'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/models/media_object.rb:229:in `media_sources'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/lib/api/v1/media_object.rb:24:in `media_object_api_json'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/controllers/media_objects_controller.rb:91:in `show'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/base.rb:1333:in `perform_action'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/filters.rb:617:in `call_filters'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/filters.rb:638:in `block in run_before_filters'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/controllers/application_controller.rb:153:in `set_locale'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activesupport/lib/active_support/callbacks.rb:178:in `evaluate_method'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/filters.rb:186:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/filters.rb:635:in `run_before_filters'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/filters.rb:615:in `call_filters'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/filters.rb:610:in `perform_action_with_filters'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/benchmarking.rb:68:in `block in perform_action_with_benchmark'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activesupport/lib/active_support/core_ext/benchmark.rb:17:in `block in ms'
/usr/lib/ruby/1.9.1/benchmark.rb:295:in `realtime'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activesupport/lib/active_support/core_ext/benchmark.rb:17:in `ms'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/benchmarking.rb:68:in `perform_action_with_benchmark'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/rescue.rb:160:in `perform_action_with_rescue'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/flash.rb:151:in `perform_action_with_flash'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/base.rb:532:in `process'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/filters.rb:606:in `process_with_filters'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/compass-rails-1.0.3/lib/compass-rails/railties/2_3.rb:9:in `process_with_compass'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/oauth-instructure-0.4.10/lib/oauth/request_proxy/action_controller_request.rb:72:in `process_with_oauth'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/base.rb:391:in `process'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/base.rb:386:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/routing/route_set.rb:438:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/dispatcher.rb:87:in `dispatch'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/dispatcher.rb:121:in `_call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/dispatcher.rb:130:in `block in build_middleware_stack'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activerecord/lib/active_record/query_cache.rb:29:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activerecord/lib/active_record/query_cache.rb:29:in `block in call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activerecord/lib/active_record/connection_adapters/abstract/query_cache.rb:34:in `cache'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activerecord/lib/active_record/query_cache.rb:9:in `cache'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activerecord/lib/active_record/query_cache.rb:28:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activerecord/lib/active_record/connection_adapters/abstract/connection_pool.rb:361:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/sass-3.2.3/lib/sass/plugin/rack.rb:54:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/string_coercion.rb:25:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/rack-1.1.3/lib/rack/head.rb:9:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/rack-1.1.3/lib/rack/methodoverride.rb:24:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/params_parser.rb:15:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/plugins/respondus_soap_endpoint/lib/respondus_api_middleware.rb:64:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/middleware/prevent_non_multipart_parse.rb:32:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/lib/canvas/request_throttle.rb:58:in `block in call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/lib/canvas/request_throttle.rb:229:in `reserve_capacity'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/lib/canvas/request_throttle.rb:54:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/middleware/stats_timing.rb:8:in `block in call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activesupport/lib/active_support/core_ext/benchmark.rb:17:in `block in ms'
/usr/lib/ruby/1.9.1/benchmark.rb:295:in `realtime'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activesupport/lib/active_support/core_ext/benchmark.rb:17:in `ms'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/middleware/stats_timing.rb:8:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/lib/request_context_generator.rb:34:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/encrypted_cookie_store-instructure-1.0.5/lib/encrypted_cookie_store.rb:36:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/middleware/sessions_timeout.rb:22:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/app/middleware/load_account.rb:12:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/failsafe.rb:26:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/rack-1.1.3/lib/rack/lock.rb:11:in `block in call'
<internal:prelude>:10:in `synchronize'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/gems/rack-1.1.3/lib/rack/lock.rb:11:in `call'
/var/deploy/canvas-stage/releases/canvas-2014-05-03.18/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/actionpack/lib/action_controller/dispatcher.rb:106:in `call'
/var/lib/gems/1.9.1/gems/passenger-4.0.33/lib/phusion_passenger/rack/thread_handler_extension.rb:77:in `process_request'
/var/lib/gems/1.9.1/gems/passenger-4.0.33/lib/phusion_passenger/request_handler/thread_handler.rb:141:in `accept_and_process_next_request'
/var/lib/gems/1.9.1/gems/passenger-4.0.33/lib/phusion_passenger/request_handler/thread_handler.rb:109:in `main_loop'
/var/lib/gems/1.9.1/gems/passenger-4.0.33/lib/phusion_passenger/request_handler.rb:440:in `block (3 levels) in start_threads'
Can anyone help on this issue please..
Thanks in advance
Seema
seema cyriac
Dec 20, 2014, 3:21:54 AM12/20/14
to canvas-l...@googlegroups.com
Also got error while import a course containing media files
Error details below
#7 undefined method `content' for nil:NilClass
category: import_media_objects
created at: 2014-12-20 00:22:50 -0700
Error details below
#7 undefined method `content' for nil:NilClass
category: import_media_objects
created at: 2014-12-20 00:22:50 -0700
undefined method `content' for nil:NilClass
/var/deploy/canvas/releases/kaltura-test/lib/kaltura/kaltura_client_v3.rb:186:in `startSession'
/var/deploy/canvas/releases/kaltura-test/app/models/media_object.rb:67:in `add_media_files'
/var/deploy/canvas/releases/kaltura-test/app/models/course.rb:1933:in `import_media_objects'
/var/deploy/canvas/releases/kaltura-test/app/models/course.rb:1957:in `block in import_from_migration'
/var/deploy/canvas/releases/kaltura-test/app/models/attachment.rb:1347:in `call'
/var/deploy/canvas/releases/kaltura-test/app/models/attachment.rb:1347:in `skip_media_object_creation'
/var/deploy/canvas/releases/kaltura-test/app/models/course.rb:1952:in `import_from_migration'
/var/deploy/canvas/releases/kaltura-test/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activerecord/lib/active_record/associations/association_proxy.rb:215:in `method_missing'
/var/deploy/canvas/releases/kaltura-test/app/models/content_migration.rb:407:in `import_content'
/var/deploy/canvas/releases/kaltura-test/lib/cc/importer/cc_worker.rb:65:in `perform'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/backend/base.rb:230:in `invoke_job'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:139:in `block (2 levels) in perform'
/usr/lib/ruby/1.9.1/benchmark.rb:295:in `realtime'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:133:in `block in perform'
/var/deploy/canvas/releases/kaltura-test/config/initializers/delayed_job.rb:41:in `call'
/var/deploy/canvas/releases/kaltura-test/config/initializers/delayed_job.rb:41:in `block in <top (required)>'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:72:in `call'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:72:in `block (2 levels) in add'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:54:in `call'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:54:in `block in initialize'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:72:in `call'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:72:in `block in add'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:59:in `call'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:59:in `execute'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:32:in `run_callbacks'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:130:in `perform'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:105:in `block in run'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:205:in `block in configure_for_job'
/usr/lib/ruby/1.9.1/tmpdir.rb:83:in `mktmpdir'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:203:in `configure_for_job'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:103:in `run'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:78:in `block in start'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:77:in `loop'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:77:in `start'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:153:in `block in spawn_worker'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:164:in `block in fork_with_reconnects'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:161:in `fork'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:161:in `fork_with_reconnects'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:151:in `spawn_worker'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:138:in `block (2 levels) in spawn_all_workers'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:138:in `times'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:138:in `block in spawn_all_workers'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:136:in `each'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:136:in `spawn_all_workers'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:98:in `start'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:73:in `run'
/var/deploy/canvas/releases/kaltura-test/script/delayed_job:5:in `<main>'
Thanks
Seema Cyriac
/var/deploy/canvas/releases/kaltura-test/app/models/media_object.rb:67:in `add_media_files'
/var/deploy/canvas/releases/kaltura-test/app/models/course.rb:1933:in `import_media_objects'
/var/deploy/canvas/releases/kaltura-test/app/models/course.rb:1957:in `block in import_from_migration'
/var/deploy/canvas/releases/kaltura-test/app/models/attachment.rb:1347:in `call'
/var/deploy/canvas/releases/kaltura-test/app/models/attachment.rb:1347:in `skip_media_object_creation'
/var/deploy/canvas/releases/kaltura-test/app/models/course.rb:1952:in `import_from_migration'
/var/deploy/canvas/releases/kaltura-test/vendor/bundle/ruby/1.9.1/bundler/gems/rails-e86daf8ff727/activerecord/lib/active_record/associations/association_proxy.rb:215:in `method_missing'
/var/deploy/canvas/releases/kaltura-test/app/models/content_migration.rb:407:in `import_content'
/var/deploy/canvas/releases/kaltura-test/lib/cc/importer/cc_worker.rb:65:in `perform'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/backend/base.rb:230:in `invoke_job'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:139:in `block (2 levels) in perform'
/usr/lib/ruby/1.9.1/benchmark.rb:295:in `realtime'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:133:in `block in perform'
/var/deploy/canvas/releases/kaltura-test/config/initializers/delayed_job.rb:41:in `call'
/var/deploy/canvas/releases/kaltura-test/config/initializers/delayed_job.rb:41:in `block in <top (required)>'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:72:in `call'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:72:in `block (2 levels) in add'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:54:in `call'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:54:in `block in initialize'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:72:in `call'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:72:in `block in add'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:59:in `call'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:59:in `execute'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/lifecycle.rb:32:in `run_callbacks'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:130:in `perform'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:105:in `block in run'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:205:in `block in configure_for_job'
/usr/lib/ruby/1.9.1/tmpdir.rb:83:in `mktmpdir'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:203:in `configure_for_job'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:103:in `run'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:78:in `block in start'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:77:in `loop'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/worker.rb:77:in `start'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:153:in `block in spawn_worker'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:164:in `block in fork_with_reconnects'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:161:in `fork'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:161:in `fork_with_reconnects'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:151:in `spawn_worker'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:138:in `block (2 levels) in spawn_all_workers'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:138:in `times'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:138:in `block in spawn_all_workers'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:136:in `each'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:136:in `spawn_all_workers'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:98:in `start'
/var/deploy/canvas/releases/kaltura-test/vendor/plugins/delayed_job/lib/delayed/pool.rb:73:in `run'
/var/deploy/canvas/releases/kaltura-test/script/delayed_job:5:in `<main>'
Thanks
Seema Cyriac
Kiran Purbey
Dec 28, 2016, 4:40:51 AM12/28/16
to Canvas LMS Users, seemat...@gmail.com
Hey Seema,
I also have the same issue. I have self hosted kaltura.And i am configure it with canvas.
But when i upload media , i am getting the same error like you. Can you please tell me how did you solve it. Even notication server url is fails to ping in KMC in my case.
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