Regarding TeraGo Networks
W.T. Cassidy
From: W.T. Cassidy
Regional Manager
TeraGo Networks
Hello everyone. I have watched the apparent controversy in this newsgroup
regarding our company and both positive and negative comments regarding it,
and for the first time in my career feel moved to post a reply to a
newsgroup. I do like to view the comments posted here, at times they can be
quite informative and often entertaining as well. Anyway to my message...
All of us at TeraGo are very proud of our company, people, technology, and
business model and if the posters you complain about are indeed from someone
inside our company I ask you to try and be understanding of their enthusiasm
if not their methods. If it is not from within and, as some have suggested,
a fan then you have given neither they nor us the benefit of the doubt. If
they were a fan it would seem to me to be relevant to your purposes. I
understand the negativity surrounding what is considered to be SPAM in
newsgroups, I have been subjected to it often. What I do not understand is
the vitriol directed at TeraGo it is certainly not our policy to advertise
anonymously, (we don't need to). My understanding is that newsgroups are
meant to be a place for the free exchange of opinions and information. Or is
that only true for some? Free speech comes with a responsibility to respect
the rights of others to free speech as well. (It also comes with the freedom
to ignore).
The posters in question have been accused of having a hidden agenda. Is it
not just as possible that some of the folks with negative comments have
their own agenda, perhaps a competitor? I am as opposed as anyone to the
endless commercial SPAM in e-mail, newsgroups and arriving at my front door.
I am not however in favour of someone else deciding what I will or will not
see.
If any of you are interested in firsthand info about TeraGo I can be reached
through our website which I am sure all of you are able to find. I will also
watch for future posts and attempt to respond to intelligent or thoughtful
argument or opinion, if requested and time permits.
Thank you for your time and attention.
repatch
happening again, therefore plonk
"W.T. Cassidy" <bill.c...@terago.ca.remove-to-mail> wrote in message
news:_Vpm8.7$Yt....@read1.cgocable.net...
W.T. (Bill) Cassidy Terago
actions of the company, nor has it been established definitively that it is
even coming from some individual within the company. Since we have no way of
identifying who is sending it how or what would you suggest we do? Please
attempt to give a reasoned response as opposed to being insulting if that is
possible.
repatch wrote:
--
Regards,
W.T. (Bill) Cassidy
Regional Sales Manager
Western Ontario
TeraGo Networks Inc.
Unit E 3235 Electricity Dr.
Windsor, Ontario N8W 5J1
Office: (519) 948-8720
Mobile: (519) 564-2024
E-mail: bill.c...@terago.ca
URL: www.terago.ca
Bob Carrick
calm the waters?
--
Bob
http://www.carricksolutions.com - The largest PPPoE Help Website, including
EnterNet, WinPoet, MacPoet, Access Manager, RASPPPoE, & Networking
"W.T. (Bill) Cassidy Terago" <bill.c...@terago.ca> wrote in message
news:3C9A326D...@terago.ca...
Malcolm Ferguson
the abuse departments of Rogers and Google. This spamming has occurred
more than once, and I highly doubt his comments will ensure that it
doesn't happen again.
It's funny, his tone with respect to the complaints is very similar to
that of "Darel E." when he complained in January about negative
reactions, which can be read here:
Malc
repatch
1. This is not the first time this has happened, you did nothing to stop it
that time, you did nothing to stop it this time.
2. The proper course of action is to hit the problem at the source, the ISP
of the poster. This is very easy information to get. By posting here you
have prolonged the length of time this spam remains (because people respond
to your message, and yes I am doing just that, I decided to break my own
rule since I deemed it necessary).
3. You changed your email address. Whether you did this to get around my
killfile or not I don't know, or care.
4. Plonk, again
FWIW the amount of people on usenet is very small, the impact this situation
will cuase on your company is so small you won't even notice. However on the
other side of the coin those few messages, and yours, have disrupted this
group quite a bit. If this were the first time I wouldnot be so "forward",
but it isn't the first time. TTYL
"W.T. (Bill) Cassidy Terago" <bill.c...@terago.ca> wrote in message
news:3C9A326D...@terago.ca...
Denis Beauregard
<bill.c...@terago.ca> écrivait dans can.internet.highspeed:
>As I thought I made quite clear, apparently not. These are not official
>actions of the company, nor has it been established definitively that it is
>even coming from some individual within the company. Since we have no way of
>identifying who is sending it how or what would you suggest we do? Please
>attempt to give a reasoned response as opposed to being insulting if that is
>possible.
From one header of the spammer:
From: da...@techie.com (Darel E.)
Organization: http://groups.google.com/
Message-ID: <e267bf89.0203...@posting.google.com>
NNTP-Posting-Host: 24.43.79.197
From the traceroute:
16 78 ms 82 ms 87 ms tlgw9.ym.phub.net.cable.rogers.com
[24.43.79.1]
17 151 ms 108 ms 115 ms
CPE0010a4fd9502.cpe.net.cable.rogers.com [24.43.79.197]
So, this is a customer of rogers. Now, what can you do ?
Did you try to contact Rogers ?
Denis
--
0 Denis Beauregard
/\/ Web de généalogie: http://www.genealogie.com (français)
|\ Genealogy Web site: http://www.francogene.com (English)
/ | >>Adresse modifiée souvent/email changed frequently<<
oo oo Ancestors in Quebec ? What about vacations in your homeland!
Darrell Larose
Darel E. used a Rogers account the last time it came via your backbone
provider.
"W.T. Cassidy" <bill.c...@terago.ca.remove-to-mail> wrote in message
news:_Vpm8.7$Yt....@read1.cgocable.net...
Darrell Larose
student researching... yada yada...
More spam from TeraGo ..
Message-ID: <410d1a.020117...@posting.google.com>
NNTP-Posting-Host: 66.48.30.26
17 208.217.112.102 84ms 87ms 75ms TTL: 0
(terago5-gw.customer.alter.net bogus rDNS: host not found [authoritative])
18 66.48.30.26 72ms 71ms 69ms TTL:239 (No rDNS)
"Darrell Larose" <cot...@rogers.com> wrote in message
news:6Bvm8.15356$_L....@news02.bloor.is.net.cable.rogers.com...
Plus Darel E. reply via a proxy on the same backbone provider
From: da...@techie.com (Darel E.)
Newsgroups: can.internet.highspeed
Subject: Re: TeraGo Networks - good business ISP
Date: 18 Jan 2002 20:00:03 -0800
Organization: http://groups.google.com/
Lines: 91
Message-ID: <e267bf89.02011...@posting.google.com>
References: <410d1a.020117...@posting.google.com>
<%kO18.2325$7n.4244@shaw-ty1>
<OJX18.265885$KT.61...@news4.rdc1.on.home.com>
NNTP-Posting-Host: 64.152.73.207
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 8bit
X-Trace: posting.google.com 1011412803 5080 127.0.0.1 (19 Jan 2002 04:00:03
GMT)
X-Complaints-To: groups...@google.com
NNTP-Posting-Date: 19 Jan 2002 04:00:03 GMT
Hi,
I have been reading this newsgroup for many months and I have not seen
irresponsible behavior like this in this newsgroup. Don't get me
wrong, I don't mean terago, I mean the other two gentlemen Tommy and
Darrell.
All of your complaints about terago is simply based on Mr. Larose's
comment on the original NNTP of Johnson's posting. Guys, alter.net is
UUNet (Worldcom), not terago's, their domain is terago.ca, not
alter.net!! Do you also know that there is a manufacturer that makes
broadband router called "terago" as well? Check out www.terago.com.
So, a simple NNTP such as "terago5-gw.customer.alter.net" can mean
that the post is made via a terago router-gateway from a UUNet
(alter.net) network. It's from UU, not terago.ca!
Furthermore, how do you know if the original writer does not fake his
NNTP entry? It's easy. I am posting this message from a special
gateway. If you do a reverse NNTP trace from my post, you may believe
that I'm from the US, but I can tell you that I am writing to you from
downtown Toronto.
Ok, even if the NNTP stamp is real and that NNTP is actually part of
the terago network, how can you guys assume that it is coming from the
terago "staff"? Can it be written by one of the terago "customers" who
use their network? Can it be written by some other "ISPs" who use the
terago network as backbone? Can it be written by a competitor who hack
into their network and write this nasty post? There are so many
possibilities and yet, people in this newsgroup started to yell and
complain without first verify their claims. In this case, I think the
victim is actually the company terago network.
I'm also sad to see that Tommy is insulting the respectful Dan R. who
worked at Maxlink. Dan told us the real Maxlink story but this guy Tom
said he is saying "a bunch of crap". My god!
Then, this Mr. I-don't-like-terago person Darrell said Dan R. is
coming from terago too! Dan, I feel sorry for you.
If someone post a bad message from @yahoo.com, would you say that it's
coming from the staff of yahoo? Come on, of course not!
Also, some of you are "assuming" people who use hotmail and google are
bad people who want to hide their identities? Come on, of course not!
Perhaps Johnson is writing from his school lab that is set up for
webbrowsing? You know schools does not have newsgroups clients set up
on their lab, so using hotmail and google maybe the only way to post
message to this newgroup for this kid.
This guy Johnson did ask people for help in his DSL homework back in
Nov, it is not a suprised for me to assume that from his research, he
learn of this great company called terago and want to share his
findings to other people. How many times you have seen people saying
"I like Linux" and recommending it to other people over the "Wintel"
platform. I have seen many people doing that, so Johnson's
recommendation of terago is not a suprise to me.
Ok, let's stop this discussion here. I'm sure some of you will not
agree with my above points, but hey, this type of discussion should
not happen here. If you dislike someone's post, please e-mail him
directly, and not to waste people's bandwidth and time here. (OK, I
have to apologize here as I continue this thread).
Stop! talk about something more meaningful. I just don't want to see
people insulting each other based on some questionable "claims" made
by someone out there.
Darel.
"Darrell Larose" <Cota348!@RogersX.com> wrote in message
news:<OJX18.265885$KT.61...@news4.rdc1.on.home.com>...
> "Dan R" <ncc...@hotmail.com> wrote in message
> news:%kO18.2325$7n.4244@shaw-ty1...
> > You know, I've been around computers and their various "nets" for long
> > enough to know that I shouldn't even be bothering to reply to this...
> >
> > That been said, Terago have some really good people working for them. I
met
> > a bunch of them when I interviewed with them some 9-10 months ago. Like
us,
> > they're very committed to their product and their customers. This poster
> > does a dis-credit to them with his actions.
> >
> > (There... that felt better...)
> >
> > Dan.
> >
Except the original post was fro within TeraGo
Darrell Larose
"W.T. Cassidy" <bill.c...@terago.ca.remove-to-mail> wrote in message
news:_Vpm8.7$Yt....@read1.cgocable.net...
Brick Eksten
"W.T. Cassidy" <bill.c...@terago.ca.remove-to-mail> wrote in message
news:_Vpm8.7$Yt....@read1.cgocable.net...
>
> From: W.T. Cassidy
>
> Regional Manager
>
> TeraGo Networks
>
>
>
> Hello everyone. I have watched the apparent controversy in this newsgroup
> regarding our company and both positive and negative comments regarding
it,
> and for the first time in my career feel moved to post a reply to a
> newsgroup. I do like to view the comments posted here, at times they can
be
> quite informative and often entertaining as well. Anyway to my message...
>
>
>
> All of us at TeraGo are very proud of our company, people, technology, and
> business model and if the posters you complain about are indeed from
someone
> inside our company I ask you to try and be understanding of their
enthusiasm
> if not their methods.
That does not change the fact that it is spam. Most people here could care
less about your network as they can neither afford it, nor are the majority
in your service areas. If you read carefully, the complaints are about the
obvious, blatant marketing attempts coming from inside your company. If
they are not from your company, simply ignore them as nobody is bashing
Terago, just the idiots posting the messages. Read on before you respond.
>If it is not from within and, as some have suggested,
> a fan then you have given neither they nor us the benefit of the doubt. If
> they were a fan it would seem to me to be relevant to your purposes.
That still does not change the fact that it is SPAM and originating from
your network in the case of the first few messages posted here.
>I understand the negativity surrounding what is considered to be SPAM in
> newsgroups, I have been subjected to it often. What I do not understand is
> the vitriol directed at TeraGo it is certainly not our policy to advertise
> anonymously, (we don't need to).
Most people are not slamming TeraGo as such but its marketing tactics. Read
on.
> My understanding is that newsgroups are
> meant to be a place for the free exchange of opinions and information. Or
is
> that only true for some? Free speech comes with a responsibility to
respect
> the rights of others to free speech as well. (It also comes with the
freedom
> to ignore).
>
You protest too much.
> The posters in question have been accused of having a hidden agenda. Is it
> not just as possible that some of the folks with negative comments have
> their own agenda, perhaps a competitor? I am as opposed as anyone to the
> endless commercial SPAM in e-mail, newsgroups and arriving at my front
door.
> I am not however in favour of someone else deciding what I will or will
not
> see.
Most of the people in this group who have pointed out the origination of the
posts in this group are complaining about the blatant nature of the
messages, not your network, nor what the messages say about other networks.
Like I said, most people in this group could care less about your network.
(or that of AT&T or any other big network). Let me try to explain this. The
nature, tone, and subject of these posts is absolutely pro-terago and
against all other networks. It is not structured to invite comment, not when
the messages come in groups like they do which together sum up to say that
everyone else sucks, hey have you ever heard of Terago, they are great, I
met a guy a year ago, he was great, hell they are all great..
What 'hidden agenda would cause someone outside of your company to post
positive statements about your company and negative things about everyone
else. That would be a hollywood plot of massive proportions.
>
> If any of you are interested in firsthand info about TeraGo I can be
reached
> through our website which I am sure all of you are able to find. I will
also
> watch for future posts and attempt to respond to intelligent or thoughtful
> argument or opinion, if requested and time permits.
>
Thanks for more SPAM.
>
>
> Thank you for your time and attention.
>
>
You know, I am a big fan of wireless networks, but I hate bad marketing.
Darel E.
Allow me to say a few words?
W.T.Cassidy, I apologize for giving you or terago the inconvenience
because of my posts. I don't work for terago, and I am not a customer
of yours. i am just a fan of yours ('cos I like your website and your
branding). I think you should stop spending your valuable time to
respond to others in this newsgroup, as they are not rational at all.
Also, no matter what you do, I will continue to speak up as I don't
work work your company.
repatch, I am just asking technical questions like (E10 vs 10Mbps),
(2.4GHz vs 5.8), and asking investment questions (like GT and ATT). If
these questions are spams, I have nothing to say. Also, please don't
relate me to terago, as I don't work there.
Bob, I think W.T.Cassidy is just a responsible person who wants to
protect his company that work for. As I have said, I don't work there
so no matter what W.T.Cassidy or anyone else in TeraGo does, they
won't be able to stop my voice.
Malcolm, I am not W.T.Cassidy, so don't imply to others that he wrote
my speech. You are trying to make a false claim here, which is
dangerous.
Denis, while I respect your IT skills (like using traceroute to find
out NNTP address), I don't think your approach is correct at all.
First of all, I am a Rogers customer (as I have said in my previous
post), so that's not new. However, I was posting via Google (as I am
used to do it that way at school) in a nearby cybercafe, so
complaining to Rogers about this won't work. If Rogers decide to
terminate the Internet connection with the cybercafe, I think you're
damaging one's (not my) business here. Also, how do you know if I'm
not faking the NNTP address?
Guys, I am not interested in this newsgroup any more, as nobody
actually answer my technical questions (E10, 10Mbps, 2.4GHz..etc).
Instead, people on this newgroup are making false claims like "Darel
works for Terago", "terago use Level 3 as backbone provider", "Terago
is spamming here and there", "I can't find the # of terago customers
on their site so you must be an insider". I am not interested in these
B.S.
I don't work for terago, so no matter what you do, you can't shut my
mouth. However, I realize that my post may have given terago some
unnecessary inconvenience, so instead of hurting the company that I
like, I will go to another newsgroup from now on.
Before you write another sentence/reply that "terago is spamming", ask
yourself a simply question "Do you have proof that TeraGo is actually
doing it?". How do you know I am not working for terago's competition
like Cadvision, Telus, Bell, MTS...etc? Some other people said
something in the newsgroup does NOT necessary means that they are
saying the truth. Don't let all these false claims by other people
fool you.
Good bye, I am not interested in reading your news anymore. You won't
see my response as I don't care. I better studying my exam for next
week.
Darel.
Denis Beauregard <bou...@genealogie.com.invalid> wrote in message news:<99qk9ucvkat90jmpt...@4ax.com>...
Darrell Larose
"Darel E." <da...@techie.com> wrote in message
news:e267bf89.02032...@posting.google.com...
Malcolm Ferguson
you're a fraud. I guess.
W.T. (Bill) Cassidy Terago
sites (we are business only). Tier 1 rates can vary by region and every
customer has to some degree unique requirements. There are about 60 of us
across the country not just one.
(Don't mean to make this sound like a commercial, just answering the
implied question.)
Cathy - Thank you for proving one of my main points so thoroughly.
Bill C.
Tony Reed wrote:
> On 21 Mar 2002 19:31:12 -0800
> da...@techie.com (Darel E.) wrote:
>
> :Hi all,
> :
> :Allow me to say a few words?
> :
> :W.T.Cassidy, I apologize for giving you or terago the inconvenience
> :because of my posts. I don't work for terago, and I am not a customer
> :of yours. i am just a fan of yours ('cos I like your website and your
> :branding). I think you should stop spending your valuable time to
> :respond to others in this newsgroup, as they are not rational at all.
> :Also, no matter what you do, I will continue to speak up as I don't
> :work work your company.
>
> You like the website? You probably like Céine Dion, too, in that
> case.
>
> Geez. I can't find anything about pricing on their pages, and I'm a
> potential customer. Terago seems like another one-man-band, to me.
>
> --
> Tony Reed
> <tr...@altern.org>
> '... bihoveth hire a ful long spoon
> That shal ete with a feend.' -- Chaucer
W.T. (Bill) Cassidy Terago
You may want to do a search of the major national newspapers for us or
look at the rest of our site. We are most definitely not a "one man band".
Thank you for not ranting incoherently, it's quite refreshing!
Bill C.
Tony Reed wrote:
> On 21 Mar 2002 19:31:12 -0800
> da...@techie.com (Darel E.) wrote:
>
> :Hi all,
> :
> :Allow me to say a few words?
> :
> :W.T.Cassidy, I apologize for giving you or terago the inconvenience
> :because of my posts. I don't work for terago, and I am not a customer
> :of yours. i am just a fan of yours ('cos I like your website and your
> :branding). I think you should stop spending your valuable time to
> :respond to others in this newsgroup, as they are not rational at all.
> :Also, no matter what you do, I will continue to speak up as I don't
> :work work your company.
>
> You like the website? You probably like Céine Dion, too, in that
> case.
>
> Geez. I can't find anything about pricing on their pages, and I'm a
> potential customer. Terago seems like another one-man-band, to me.
>
> --
> Tony Reed
> <tr...@altern.org>
> '... bihoveth hire a ful long spoon
> That shal ete with a feend.' -- Chaucer
--
Doncaster
> The posters in question have been accused of having a hidden agenda. Is it
> not just as possible that some of the folks with negative comments have
> their own agenda, perhaps a competitor? I am as opposed as anyone to the
> endless commercial SPAM in e-mail, newsgroups and arriving at my front door.
> I am not however in favour of someone else deciding what I will or will not
> see.
Thanks for all the posts.
Now I don't have to worry about TeraGo offering any competition for the
technically competent customers out there!
Ralph Doncaster
principal, IStop.com
Doncaster
"larger" ISPs. Magma has over 100 employees and posts their business
DSL prices:
http://www1.magma.ca/corporate/access/highspeed_prices.html
When a company doesn't disclose pricing, to me that indicates that the
product is not something I'd want to buy - but rather they need a
salesperson to push it on me.
Ralph Doncaster
principal, IStop.com
Bob Carrick
the fine print.
--
Bob
http://www.carricksolutions.com - The largest PPPoE Help Website, including
EnterNet, WinPoet, MacPoet, Access Manager, RASPPPoE, & Networking
"Doncaster" <nob...@uunet.ca> wrote in message
news:3C9F4584...@uunet.ca...
Malcolm Ferguson
Or, if you're not good at negotiating, you're going to get stiffed.
Wojtek Zlobicki
> the fine print.
Bob,
What is the going rate of an OC12/OC3/100Mbps Ethernet connection from Bell
? Prices for such services just are not available on the web.
Bob Carrick
--
Bob
http://www.carricksolutions.com - The largest PPPoE Help Website, including
EnterNet, WinPoET, MacPoET, Sympatico Access Manager, RASPPPoE, CFoS,
NetVoyager, Broadjump SAM, Windows XP, Mac OS X & Networking
"Wojtek Zlobicki" <woj...@idirect.com> wrote in message
news:X54o8.7171$e94....@news01.bloor.is.net.cable.rogers.com...
Darrell Larose
should been adverstising on the group spamming their B2B $1,500-2,000
connection
"Bob Carrick" <bcar...@sympatico.ca> wrote in message
news:%e4o8.10708$mA1.9...@news20.bellglobal.com...
Bob Carrick
--
Bob
http://www.carricksolutions.com - The largest PPPoE Help Website, including
EnterNet, WinPoET, MacPoET, Sympatico Access Manager, RASPPPoE, CFoS,
NetVoyager, Broadjump SAM, Windows XP, Mac OS X & Networking
"Darrell Larose" <cot...@rogers.com> wrote in message
news:wO7o8.8382$e94....@news01.bloor.is.net.cable.rogers.com...
Wojtek Zlobicki
Where was the word DSL mentioned in this thread ?
