Error status code

106 views
Skip to first unread message

Kay B

unread,
Oct 1, 2016, 8:35:38 AM10/1/16
to BigBlueButton-Setup
Hi Guys, 

We set up BBB and all is running great. here is the sudo check output:

BigBlueButton Server 1.0.0 (1185)
                    Kernel version: 4.2.0-42-generic
                      Distribution: Ubuntu 14.04.5 LTS (64-bit)
                            Memory: 31906 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
                Port test (tunnel): virtual.***.org
                              Red5: virtual.***.org
              useWebrtcIfAvailable: true

/opt/freeswitch/conf/sip_profiles/external.xml (FreeSWITCH)
                    websocket port: 5066
                    WebRTC enabled: true

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server name: virtual.***.org
                              port: 144.76.110.146:80
                              port: 443 ssl
                    bbb-client dir: /var/www/bigbluebutton

/var/lib/tomcat7/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)
                      bbb-web host: virtual.***.org

/var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp (API demos)
                               url: virtual.***.org

/var/www/bigbluebutton/check/conf/config.xml (client check)
                      client check: virtual.***.org

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
                  voice conference: FreeSWITCH
                     capture video: true
                   capture desktop: true

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback host:


** Potential problems described below **
# IP does not match:
#                           IP from ifconfig: 144.76.110.68
#   /etc/nginx/sites-available/bigbluebutton: virtual.***.org
# Warning: API URL IPs do not match host:
#
#                                IP from ifconfig: 144.76.110.68
#  /var/lib/tomcat7/webapps/demo/bbb_api_conf.jsp: virtual.***.org

# Warning: The API demos are installed and accessible from:
#
#    https://virtual.***.org/demo/demo1.jsp
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
#    sudo apt-get purge bbb-demo

# Warning: The client self check is installed and accessible from:
# https:*******/check

When we go to try the demo out, entering name into the field and clicking join we get Status Code 500 error: here is the read out:


Status Code 500
Exception Type null
Message null
Exception 
java.lang.NullPointerException
	at org.apache.jsp.demo1_jsp.getJoinURL(demo1_jsp.java:222)
	at org.apache.jsp.demo1_jsp._jspService(demo1_jsp.java:1278)
	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
	at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)
	at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)
	at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
	at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1041)
	at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
	at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:313)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
	at java.lang.Thread.run(Thread.java:745)


Header List
Name Value
x-forwarded-for 95.149.198.166
host 127.0.0.1:8080
connection close
user-agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:48.0) Gecko/20100101 Firefox/48.0
accept text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
accept-language en-GB,en;q=0.5
accept-encoding gzip, deflate, br
dnt 1
referer https://virtual.***.org/
cookie JSESSIONID=EC38F5938F46FF41B89F0A8B0E607C7F
upgrade-insecure-requests 1

Attribute List
javax.servlet.forward.request_uri /demo/demo1.jsp
javax.servlet.forward.context_path /demo
javax.servlet.forward.servlet_path /demo1.jsp
javax.servlet.forward.query_string username=kam&action=create
javax.servlet.jsp.jspException java.lang.NullPointerException
javax.servlet.error.status_code 500
javax.servlet.error.servlet_name jsp
javax.servlet.error.exception java.lang.NullPointerException
javax.servlet.error.request_url /demo/demo1.jsp




Any thoughts please on how to get rid of this error and enter the BBB room? 

Thanks 

Kay

Fred Dixon

unread,
Oct 1, 2016, 8:38:37 AM10/1/16
to bigbluebu...@googlegroups.com

--
You received this message because you are subscribed to the Google Groups "BigBlueButton-Setup" group.
To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-setup+unsub...@googlegroups.com.
To post to this group, send email to bigbluebutton-setup@googlegroups.com.
Visit this group at https://groups.google.com/group/bigbluebutton-setup.
For more options, visit https://groups.google.com/d/optout.



--
BigBlueButton Developer
@bigbluebutton

Kay B

unread,
Oct 1, 2016, 10:06:24 AM10/1/16
to BigBlueButton-Setup
Hi Fred, 

Followed your instructions: and I actually got following:

HTTP Status 503 - BigBlueButton

type Status report

message BigBlueButton

description The requested service is not currently available.



Does that mean, following what you have writtern, we need to "You need to change your networking setup or the value of BigBlueButtonURL so thathttp://<your_hostname>/bigbluebutton/ correctly resolves on the BigBlueButton server."

So basically the URL we are using http://virtual****.org/bluebutton/ is incorrectly added somewhere?

Thank you 


To post to this group, send email to bigbluebu...@googlegroups.com.

Fred Dixon

unread,
Oct 1, 2016, 11:18:39 AM10/1/16
to bigbluebu...@googlegroups.com
Hi Kay,

When you setup HTTPS did you use a self-signed certificate?   

The API demos will make an https call to the server API endpoint (such as for creating a meeting).  The API demos are written in Java Server Pages and get executed by tomcat7.

If you use a self-signed certificate, tomcat7 will not do the https call and you would see an error such as what you posted.


Regards,... Fred


To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-setup+unsubscribe...@googlegroups.com.
To post to this group, send email to bigbluebu...@googlegroups.com.
Visit this group at https://groups.google.com/group/bigbluebutton-setup.
For more options, visit https://groups.google.com/d/optout.



--
BigBlueButton Developer
@bigbluebutton

--
You received this message because you are subscribed to the Google Groups "BigBlueButton-Setup" group.
To unsubscribe from this group and stop receiving emails from it, send an email to bigbluebutton-setup+unsub...@googlegroups.com.
To post to this group, send email to bigbluebutton-setup@googlegroups.com.
Reply all
Reply to author
Forward
0 new messages