BBB does not recognize usb3 seagate 5TB drive

[wjr]

I'm wanting to use a BBB as a backup server for a cloud-based mysqld. I'm running ubuntu 13.10 and I got a Seagate 5TB usb3 ntfs expansion drive. I'm using it with my desktop that runs centos and everything's OK. But when I tried moving the drive to the BBB, it simply does not recognize it, i.e. "ls /dev" shows no difference before and after I plug it in. I'm so used to things like this just working that I'm really not sure where to start. 

[William Hermans]

Not enough information given.

On Sat, Jan 24, 2015 at 6:42 PM, wjr <w...@ksu.edu> wrote:

I'm wanting to use a BBB as a backup server for a cloud-based mysqld. I'm running ubuntu 13.10 and I got a Seagate 5TB usb3 ntfs expansion drive. I'm using it with my desktop that runs centos and everything's OK. But when I tried moving the drive to the BBB, it simply does not recognize it, i.e. "ls /dev" shows no difference before and after I plug it in. I'm so used to things like this just working that I'm really not sure where to start. 

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[William Pretty Security]

Just a suggestion.

 

Could it be because it is USB-3 ?

The BBB uses USB2 ….

 

Can you try a USB2 drive or possibly a smaller capacity drive ???

 

Anyone else ?

 

"No one could make a greater mistake than he who did nothing because he could do only a little."

"All that is necessary for the triumph of evil is that good men do nothing" Edmond Burke (1729 - 1797)

http://www.packtpub.com/building-a-home-security-system-with-beaglebone/book

http://ca.linkedin.com/pub/bill-pretty/2b/b07/602

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[John Syn]

From: wjr <w...@ksu.edu>
Reply-To: "beagl...@googlegroups.com" <beagl...@googlegroups.com>
Date: Saturday, January 24, 2015 at 5:42 PM
To: "beagl...@googlegroups.com" <beagl...@googlegroups.com>

Subject: [beagleboard] BBB does not recognize usb3 seagate 5TB drive

I'm wanting to use a BBB as a backup server for a cloud-based mysqld. I'm running ubuntu 13.10 and I got a Seagate 5TB usb3 ntfs expansion drive. I'm using it with my desktop that runs centos and everything's OK. But when I tried moving the drive to the BBB, it simply does not recognize it, i.e. "ls /dev" shows no difference before and after I plug it in. I'm so used to things like this just working that I'm really not sure where to start. 

After you insert your drive, what errors do you see when you run the command dmesg?

Regards,

John

[liyaoshi]

I bet his driver  only use  usb power supply from BBB board 

[William J Rust]

Thanks for the pointer. The drive was spinning up OK; a bit of not reading well on my part. The problem was that I hadn't installed ntfs-3g. I had read in the docs that ntfs was installed in ubuntu by default so I hadn't installed it. Turns out they are not the same thing. One note, when I installed ntfs-3g there were many error messages, several of which said that they were fatal. However, I was able to mount the drive anyway and it seems to work.

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