assined_by_name is not showing up in all the tickets

[suresh...@hercrentals.com]

assined_by_name is not showing up in all the tickets

[Stanislav Kolotinskiy]

Hi,

can you please elaborate?

Regards,

Stanislav

On Apr 12, 2017, at 05:26, suresh...@hercrentals.com wrote:

assined_by_name is not showing up in all the tickets

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[Suresh Kumar]

When I used the https://api.assembla.com/v1/spaces/<space>/tickets.json, I was getting a list of tickets, but not all my tickets had assigned_by_name column with proper values. Many had null or empty, while few were good.

 

While assigned_to_id showed up properly in all tickets. So I had to use https://api.assembla.com/v1/spaces/<space>/users.json to get the list of users and match them up with the ID. But if assigned_by_name is not going to be consistent, why keep it these in the result set is my question.

 

Thank you!

 

Regards

Suresh

[Stanislav Kolotinskiy]

Hi Suresh,

assigned_to_name is filled with the name of the assignee according to your permissions in the space that the ticket is part of. That’s why it might be present or absent. You will also not get assigned_to_name value if assigned_to_id (sorry for stating obvious things - just wanted to make sure that there are no misunderstandings)

Regards,

Stanislav